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Hi, just got a belkin N wireless router - it's been working fine, but now the blue LED referring to the "internet" connection is not on, and I'm trying to add my laptop to the network, but I can't do it because this light isn't on. Can you help me solve this problem? thanks

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You need to contact your Internet provider for that one. You can try the following first though.

Unplug both you Router and your Internet box for a couple of minutes. Then plug them back up to see if that helps. Also try to plug a computer directly to the Internet connection without the router in line and see if that works. This is the process that your Internet company will have you go through. If you do not have a connection without your router; tell them what you have do so you can skip those steps with them. They might have an outage in your area or your Internet box could be bad.

Is your wired network working? Both should be out at the same time. If the wired connection is working; you have problems with your wireless connection only. If you do not get it solved; let me know what you have tried.

I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future.

Posted on Jun 04, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you try what I told you to do? I will still help you, but you need to tell me what you have done.



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1.Turn on the wireless switch in your laptop
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When facing the router, Globe/Internet LED is on the right. Below are the LED indicators; Check the steps below:

Wireless Security - This light will only turn on if the wireless security is enabled.

Wireless-Computer Status - This light will turn on if a wireless computer is connected to the router.

Wired-computer Status - This light will turn on if a wired computer is connected to the router. Connect the wired computer to any gray port on the router. (There are 4 gray ports).

Router Status - Power light. Solid blue means the router is on and ready.

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If this is the first time you are installing the router, then what is important is to get the router, wired-computer and modem lights ON. Once they are on, you may insert the CD that came with the Belkin router to setup the internet connection and wireless settings.

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