Question about Xerox Phaser 8200 Laser Printer

2 Answers

Paper is printing but top edge of paper is creased and torn

Our Phaser is printing and we are not receiving errors but the pages print with a large crinkle (crease/fold) at the top and have oil stains on them and are really beaten up. After printing the page, it sounds like its making a sudden stop rather than it's normal sound. Occasionally the page doesn't even print and gets stuck right before the final feeder.

The printer is also making strange, deep adjusting/mechancial noises it doesn't normally make that last about 4 seconds. This problem started happening out of the blue on Monday morning and we haven't gotten decent response from Xerox yet as to why it is occuring.

ANY HELP IS GREATLY APPRECIATED!

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Replace the fuser (part of the maintenance kit)

I have had countless printers start ripping/tearing the top edge of pages and the fuser is almost always the culprit.

Posted on Sep 10, 2008

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It sounds like your maintenance kit is defective.
The excess oil leads me to believe that.

Posted on Jun 05, 2008

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