Question about Dell W3201C 32 in. LCD Television

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Only powers up to Dell logo

Unresponsive to input or menu on TV or remote

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  • Huthmanna Jun 22, 2008

    Have the same problem. TV powers up to logo and then nothing...

  • jxlau98 Jul 29, 2008

    same, when i turn it on, it goes to the logo screen, and nothing happens, tv is 2 years old.

  • aninias Dec 04, 2008

    My TV just did the same thing today. Has anyone found a solution for this?

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HI, I m also having the same problem. ANyone fiind a fix?

Posted on Nov 17, 2008

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I Have a Dell Model # W3201C With same problem since i am a tech.
and am experienced on LCD's after taking set apart 1 found Problem's
on Hi-Voltage board that power's the front panel . seem's that the 24 volt
line from the main power supply is bad maybe even one of the surface
ic's is draging the line down.... don't know if the hi-voltage board is
available or not this board would probably fix this problem... also would
like to know it's part # if it is out there somwhere ////

Posted on Aug 13, 2008

  • Ken Jenkins Jun 27, 2012

    Part Number for Power Supply in 44.V0901G001. Part number for DC Board is 00.V0906GA02. Both parts can be had at "tvpartsguy.com" Power Supply is $69.99 and DC Board is $27.99.

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Posted on Jan 02, 2017

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1 Answer

PC HDMI W4201C 42 CONNECTION


Hi Caleb,
To resolve this, please perform the following steps:

  • Turn off the TV and unplug the power cord
  • Connect the HDMI cable to the HDMI port of your laptop.
  • Connect the other end of the HDMI cable to the HDMI input on your HDTV
  • Connect your device using the HDMI connector (Refer to image below)
d607e207-edde-4a6c-976e-afe231ed034f.jpg

  • Plug in the power cords for the TV and Xbox
  • Turn on your TV and Xbox
  • Enter the TV Menu and select Setup (Refer to the image and steps mentioned below)
9ab5d76e-dbfd-4c03-9291-14127e474b68.jpg

  • To enter the TV Menu, press the Menu button on Remote control
  • Use the left and right buttons (volume buttons) to move between the icons

Select correct input source
  • Input allows you to select the proper source based on how you have your TV and video equipment connected.
  • Press Input on the remote to go directly to the Input Select menu
  • Select HDMI 1 or HDMI 2 (Refer to image below)
bd6ef790-448b-4623-945e-162c7c862e64.jpg

If the TV does not work, please follow these steps:

Verify the PIP/POP/PBP function is disabled ( PIP/POP/PBP Compatibility - The only input sources that cannot work together are HDMI with HDMI)
  • Press the Menu button on the remote control or TV
  • Use the Left and Right arrow buttons (Vol +/-) to select PIP/POP/PBP, and then press <Enter>
  • Use the Up and Down arrow buttons (Ch Up/Ch Down) to select PIP/POP/PBP/OFF
  • Use the Left and Right arrow buttons to select Off

If issue is still persists, please move to the next step

Reset the TV current input to its default configuration
  • Press the Menu button on the remote control or TV
  • Use the left and right arrow buttons to select Setup, and then press Enter/OK
  • Use the Up and Down arrow buttons to select Factory Reset, and then press Enter/OK
  • Select Current Input Setting and press Enter/OK
  • Re-check the TV functionality

Feb 19, 2014 | Dell W4201C 42 in. Plasma HDTV

1 Answer

Stuck at Dell splash screen.


Hello, I have pulled out hair over similar problems. You either have an internal problem inside of the TV or you are losing your source for the picture.

These sets usually have a a Menu which tells the TV to go to a certain input socket for its feeding signal. If you have a bad cable or USB plug, the TV loses its feed and displays the Base Dell Logo.

This feed can be a HDMI multiple wire, or if you have a tapeplayer, CD deck, or Computer feed, they may be toggled separately. On some of my older equipment, I need to switch the TV ports through my Remote to get the appropriate appliance to show on my TV screen.

Depending on your Warranty, you may want to call Service. Sometimes dust can cross circuit the electronics and cause the problem you have. The cable feed wire can also be shorting and causing a loss of signal. Check you cable connections.

Jan 15, 2012 | Dell W3706MC 37 in. LCD HDTV

1 Answer

My dell lcd tv is not turning on


When turned on, the power indicator light should illuminate. If it does not, verify your power source at the wall outlet and at the TV power cord input. If you are using the remote control, make sure the batteries are good. The TV will have a power button built in. Try to turn the TV on there to verify the remote's operation.

Also, ensure the input source is set correctly; not to Aux or Computer or the like. It must be set to the correct TV input.

If these don't do the trick, you may have a bad TV and need to call Dell.

Nov 23, 2009 | Dell Computers & Internet

2 Answers

61md10 front panel controls lit uo, but the TV does not respond


With a non responsive remote that would be inpossiable you need to replace the control board inside around $100 bucks then you can have a good tv again but to get to the service menu your controll has to be working.

Aug 19, 2009 | InFocus ScreenPlay 61" Rear Projection...

1 Answer

Help me turn my tv on


Dell are a bunch of rip off artists.

Dell tv/monitors turn off if there is no input coming from the selected input. In this case DVI, try powering on the TV and using the menu buttons along with the channel Up/down buttons on the tv to select a different input.

Hopefully this works for you.

Jun 01, 2009 | Dell W1900 19 in. HD-Ready LCD Television

2 Answers

AV input selection without a remote


I had the same problem. I hooked up the DVD player and then got into the set up. I used the add/erase feature to go through all of the channels. At channel 91, I saw the logo for the dvd player. I added that channel and now the dvd player works.

Jan 24, 2009 | Televison & Video

1 Answer

Remote's menu and input buttons, and television Input button not responding


well the problem sounds like it could be the IR sensor on the tv or somthing in that circut that is failing or the EPROM chip that controls : Vol up/down , Channel up/down , Power on/off ,Menu , Input selection , ect... is failing, thus this will trigger the protection circut to shut the tv down. this kind of a problem only gets worse and can dammage other components if not repaired soon so it will need testing to determine the exact cause

Oct 13, 2008 | Sharp Aquos LC-42D62U 42 in. LCD HDTV

1 Answer

37LC7D LG LCD tv turn's on but remote keys and tv side keys unresponsive.


HI,

I'll think your power supply is down.
Maybe there's still garanty on your TV.

kind regards,
Gerard

Oct 07, 2008 | LG 42LC2D 42 in. LCD HDTV

2 Answers

TV STUCK IN "DEMO MODE"


I had the same problem with my TV, This is the way i fixed the problem i took a hammer and banged on the menu button a few times and know the tv works great!!!. Little weird huh:)

Jul 28, 2008 | Toshiba 35A44 35" TV

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