Question about Dell Dimension 4600 PC Desktop
I have a dell deminsion 8300 with big virus problem. I made new partition and formated with OS disc. everything is real slow and drivers are not loading. can virus or worm embed past hard drive? Also does Best Buy have a replacement drive form thyis machine?
Replacement Drive? If you are talking about a Hard Drive the answer is: You can buy any hard drive as long as it is the same type from any computer store. Take your Hard Drive to the store and tell the sales person that you want another hard drive like that one. You can get another Brand or a bigger size if you want to. Your best bet is to completely reload that hard drive and wipe everything off of it and start all over. You can still buy another Hard Drive (Internal or External) to keep your files backed up. That hard drive could have also went bad.
I am going to give you a lot of things that you can do. Like I said this is a lot of information so you might want to print it out and also copy it to a disk for the future. These things will explain how to check your Hard Drive and also tell you how to keep your system running smooth.
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Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (firstname.lastname@example.org)
Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate me if it helps.
HARD DRIVE PROBLEM
This sounds like a bad hard drive. What make of hard drive is in it?
Figure out what brand hard drive it is first. Then go to the website of the manufacturer.
While you are on the site look for software for hard drive repair. It could be listed in many ways. Download the windows version if you have another computer to test this in. If you do not have another computer to test this in you will have to use the Dos version. The instructions will come with the siftware.
Then you will go through these steps.
Do you have another computer that you can use to check the hard drive? If you have another computer or access to another computer you can download a hard drive utility that can diagnose and possible repair the hard drive. Is it a SATA hard drive? If it is a SATA hard drive you can plug it directly into another computer that has a SATA cable. If it is not SATA you will need to buy a converter so that you can hook it up to the other computer. This will be an external slim hard drive enclosure. A desktop hard drive can be put in another desktop and used as a slave drive. Just make sure that you look at the back of the Hard Drive and make put the jumper on the slave pins. Then you can run the test through the other computer to test the Hard Drive. The test will let you know if the Hard Drive is bad or not. If you can see your files on the drive you might want to back them up before you start the test. If it comes back as good go to the next step.
You can boot it up with the recovery CD and run through it as if you were doing a setup and then when the second repaircomes up..... hit repair. This should repair any problem with the operating system. If you want to try the simple way... use the first repair that comes up. When the screen comes up with a blinking curser hit the number 1 then Enter........ When it ask you for a password hit enter. There should not be a password unless someone has put one in it. If there is a password it should be your master password.
Then type fixmbr and hit enter. This will fix your master boot record. If that does not work use the second repair. Sounds complicated but it is not.
CDROM PROBLEMS / Hard Drive Problems
Check your IDE cable inside that plugs into it. This will be the wide cable. Does it light up? Your power supply could be going bad. Unplug them one at a time and see if they work. Look at the jumpers and make sure the last one on the cable is on Master and the other one is slave. Sounds like a bad cable or connection if you swap the cable and see if it works.
Posted on Jun 04, 2008
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