Question about Motorola Mobility Moto Q

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Motorola Flash Mode Error

I received this message on my screen after trying to charge it for several hours. motorola flash mode boot loader version:boot_c_03.05.000r_mpap
Then it ask me to connect the USB cable once it is connected its says usb connected. However I cannot get my computer to recognized the connection.

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You'll have to bring the phone back to the carrier to get it replace.

I would try to upgrade it before taking it back. GO to www.motorola.com/update

Posted on Jun 12, 2008

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HI,I have same problem on my motorola l7i but its solved after 2 days.I first remove rsa by open the pcb and connect test poit via steel cabel or u pin and other side connect in iron or sceisor now i open the software rsa lite in the software model isi sblank neptune lte2 now open the ramldr2 and first click on send loader and and its say redy after i click on boot write and select Boot_0AC0_patch and after finish phone is switch off ok now step 2 open ramldr2 and now click on write boot and select Boot_Start_SW and its say finish after your phone is switch off this method may be ur phone screen is black or not show but its realy switch on because sblank mode is also read a blank screen so not take a tension now switch on phone in flash mode press *# and power on u r display is now in boot loader mode now open the flash and backup software from motorola tools and first u download a ituned firmware frm modmymoto rythem of life now u can solve ir Ph_ver error and Sw error or boot error now flashibg ur mobile on the itunes firmware now ur phone is ok....take care sorry some mistake in english because I am a Indian sooooo ur phone is ok bye..its a really working 110% or u not understand so contac my email i Send some website to help u for remove ur rsa protection my email - wep_computers@yahoo.com so thanks bye

Posted on Feb 14, 2009

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Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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