Copier Machine stoped to print and copy

This is a scheduled maintenance programmed into all of these machines. It pops up when the machine crosses a certain "milage." If your machine is still making nice copies and prints it's nothing to worry about.


Copier Collin Houston TX Copier and Imaging Expert

check scanner unit which hit the opc drum, may be hide by something

It is a monochrome(black and white) copier. Generally, any monochrome machine only copies,scans, faxes, or prints in black and white only.

If it is only causing an image problem when you copy and not when you print, then there is something wrong with the optics under the glass. Check and see if you have any mirrors out of place or if the scanner looks crooked. If you have the machine set up to scan try and scan to SMB or email to see if it still has the problem. If everything looks correct under the glass and scans to SMB and email look bad like the copies, you may have a bad CCD assembly, or a bad board.

Hello sir; When you make copy lift up the cover see the exposure lamp is on, if not replace the lamp.

Dear sir,
its problem copier fuser unite
fuser cover is broken .Change it near by copier expert and then solve your problem

At machine you can select 'monitor'from the bottom of the screen and select the log for copy or print. If you have network access to the machine you can use the RUI, it's much clearer. Just type in the IP address of your machine and the RUI interface will be displayed. You'll find print, scan and copy logs easy to find there and print.

I would reset the Photo conductor unit. It will have a Green drum in it. I would make sure it is set in the machine all the way, and that the drum door opens completly. BLANK copies are and indication the paper has NOT touched the drum to recieve an image.

There are small mirrors on the copy lamp, wipe with a clean dry soft cloth. Remove the drum unit and wipe upper part where the drum unit was and make sure the area is clean.

check the drum is seated well or not,check the drum drive lock, check the drum is rotating freely or not.check the chargin g rollor are seated well or not
finally replace the drum and see the result.
best of luck.