Question about Vodavi Starplus SP7314-08 Corded Phone

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Phone doesn't ring at station

When we receive a phone call, it rings on another phone, but not the one at my desk. I am told the 19th button (next to last on the bottom row) is for the ringer and should show a green light. When I press this, my phone rings once and the display says VA-HF mode and the light stays on, but I still get no ring here. Is that even applicable to my problem - VA-HF = voice announce - hands free? Any help is appreciated. Peace.

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Sounds like your station (phone) is set to not ring. You need to check your ring assignment.
Feat # *
Enter password (default is 000000)
Press the soft key under "show"
Press the soft key under "next" until 1. STATION appears in the display.
Press the soft key under "show" SHOW STA:_ appears.
Enter your station number and press the show soft key
Press the "next" soft key until RING ASSIGNMENT shows on the display.
Press the "show" soft key. You will see CO LINE 1 : followed by NONE or DAY or NITE or BOTH.

If it says NONE, your phone never rings for an incoming call. If DAY or NIGHT your phone rings depending on the time of day and the time definitions for DAY and NIGHT programmed into the KEY unit. If it says BOTH, your phone should ring all the time.

If you need to change the setting, press the "chg" soft key until the desired setting comes up.
When you're done with LINE 1, press the "next" soft key to move to the next line. Repeat the process for all your active lines. Obvisously changing settings on lines with no CO connection will have no affect.

While your in the mode, check your RECEIVE ASSIGNM as well to make sure your phone is configured to receive incoming call. It was the station feature just before the RING ASSIGNMENT feature.

Hope this helps.

Posted on Oct 29, 2008

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