Question about Scanners

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Hp officejet 5500

Scanner no working ,,I have no software disk.

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  • Tcdb Jun 12, 2008

    I installed my hp officejet all in one 5500 printer to my laptop but scanner will not work. I tried using programs in system to scan but nothing works.

  • Anonymous Jul 03, 2008

    I press the scanner butten on my fax copy scan face window, however NO SCAN OPTIONS appear on the screen.



    How can i rectify to scan documents ?



  • Anonymous Aug 03, 2008

    the scanner does not work. it shows as no options

  • Anonymous Sep 12, 2008

    ive lost my disk

  • imalocal Sep 30, 2008

    i have the same problem

  • Anonymous Sep 30, 2008

    yeah same here, has anyone found the scanner software for it?

  • slyann Oct 01, 2008

    try to scan. says no scanner features selected--even though software was installed. then says press ok to continue?

  • tlclady Oct 16, 2008

    I have the same problem, what's the solution???

  • virginia21 Dec 04, 2008

    try to scan. says no scanner features selected--even though software was installed. then says press ok to continue.



    I do not have software disk--suppose to be in printer!



    anyone found the answer.



    VB BR, LA

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Http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&rule=662&product=311255

check out this site, it will give you directions.

basically, you can use Paint, then go to File, then From Scanner or Camera and you can scan in your file/picture

hope this helps!

Posted on Nov 20, 2008

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1 Answer

I cannot scan from scanner 3670 because the scanner tool the hp solution centre is not working


This problem may occur if you haven't installed the software properly. Try these steps to resolve it.
Install the latest drivers from the website. To download:
1 Go to hp.com 2 Click on Support and Drives 3 Enter your product name or number, in this case just type in Officejet 8500 All-In-One 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop
But before Installing the Software, use the Disc that came with the printer so you can do an L3_Uninstall first.

To go for an L3_Uninstall:
1 Go to My Computer (XP), Computer (Vista and Win7) 2 Right Click on the Driver CD, The one that has the HP Logo 3 Open Util 4 Open CCC 5 Double Click on the icon that says Uninstall_L3
The Uninstall will prompt you to restart the computer once it's done. After doing so, Install the newly downloaded software.
Try scanning again.
*********Also You can always use the scanner with your Paint application. Just go to paint, Click File, and the Click FromScanner or Camera.

, I hope this worked. :)

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1 Answer

I have a hp officejet 6110 all-in-one. I have recently hooked it up to a new computer. The printer and the fax seem to work fine but the scanner does not. Whenever I try to scan an error box appears...


Hi, HP site said Vista doesn't support these scan buttons. Must scan using Paint. What a pain. MS should be ashamed of themselves.


you have to download and install from here(XP 32bit) :

h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=uk&product=79477&lang=en this :HP Officejet and PSC Full Feature Software and Driver

and this: Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer

The HP OfficeJet 6110 is actually a series of All-in-One Printers. Take a look at the following site (actually the HP (UK) site) and download the driver from that page. Hopefully, this will sort things out for you.
Source(s):

h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=uk&dlc=en&submit.y=8&submit.x=10&lang=en&cc=uk


Hope it helps..

Fill free to contact me..

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Setup Guide: http://h10032.www1.hp.com/ctg/Manual/c01368521.pdf

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You may want to try this web page that tells you how to get the HP 5300C
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'Tutorials - How to get your HP Scanjet 5300c working in Windows Vista'
(http://www.pixel2life.com/publish/tu...windows_vista/)

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