Question about Panasonic KX-TG4000B 4-LIne Multi-Handset Cordless Phone System

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Dialtone problem I am not getting a dialtone on my phone. It lights up and I hear a click, but i do not get a dial tome onthe base station. Can you help me?

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  • northbendbio Nov 17, 2008

    Mine also has no dial tone. The light is on and beeps fast and the read out on the display says "No link to base." It is when the weather gets cold and the phones need to be heated up and and we rub the connectors and try to get contact and replace in base chargers again.

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This sounds like a radio transmiting problem. This problem shows up first as "choppy transmit" where custimers complane of you sounding choppy or "under water". Google "KX-TGA400B choppy transmit" to find out more.

Posted on Dec 15, 2008

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I have a vtech cordless answering system ( CS6829 ) I CAN'T GET A DIALTONE. WHAT DO I NEED TO DO?


Check the phone line is connected to the correct socket in the base unit firstly, then if that's ok, if you have another corded phone handy, plug that in and check the incoming phone line. If that's not got a dial tone the line is broken.
If that's all ok, is the volume on the handset turned up? Does it have a signal in range of the base unit? Is the handset paired to the base station also?

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A common problem on the NEC Electra/Elite phone system is that users will pick up the phone and start dialing numbers while hearing intercom dialtone which sounds identical to outside line dialtone. If the user dials 4 then 0, DND is set on that phone ext. The easy way to clear this problem is to go to the phone that is in DND, lift the handset or press speaker and dial 4 then 2. You should get a confirmation tone after which you can just hang up.

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The entry of the phone number dials, but it stops at the last number, it does not connect.


Is the phone actually connecting to the phone line? You can enter a number and tell it to dial, and the phone will, but if you never got a dialtone the call won't go anywhere. If you press the TALK button, do you hear a dialtone? If not, you'll need to check the base unit connection to the phone line. The cord may have come loose at one of the ends, or some problem has occurred on the phone line. Maybe another phone in the house isn't properly hung up.

If you do get dialtone, make sure you're dialing a complete number. Maybe one of the numbers isn't being entered, and the phone line is waiting for the rest of the numbers. This is actually unlikely, since if you are connected but don't place a call after some time, an error message comes from your service provider.

You can also try re-registering the handset. If it's not communicating properly with the base, this will usually get it going.

Then, if other handsets are working and this one doesn't, it's just an electronic failure of some kind in the handset. If it's still covered by a warranty, let Vtech fix or replace it. Otherwise you'll need to purchase a replacement or see what service options are available.

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I agree that the battery sounds good.
So, do you have another phone to confirm that you have dialtone coming into your home?
If so, then the two ends of your wireless phone are not communicating...
They will try to resync if you power both ends off for a few minutes (unplug the base and remove the battery from the handset).

After a few minutes off, reconnect everything and place the handset in the base.....
After 5 or so minutes, test again. If it is NOT broken inside, it should provide dialtone (if it is coming into your home).

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http://www.retrevo.com/samples/GE-manuals.html
follow the link above and also try to get an earlier or newer moddel manual ;) take care

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SOUNDS LIKE SOMETHING HAD HAPPENED TO TO THE WIRING INSIDE YOUR HOME. THERE IS NO DIALTONE GETTING TO THE BASE. PLUG ANOTHER PHONE IN WHERE THE BASE IS PLUGGED IN AND SEE IF THAT WORKS IF THERE IS NO DIAL TONE THERE MUST BE SOMETHING WRONG WITH THE WIRING. MANY TIMES WIRING IS IN THE ATTIC WHERE SOME PEOPLE STORE THE CHRISTMAS DECORATIONS AND WHEN THEY PLACE THEM BACK INTO THE ATTIC THEY MESS UP THE PHONE LINE IF IT GETS IN THE WAY.

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