Question about Brother DCP-310CN All-In-One InkJet Printer

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Replacing the back

I opened the back of my printer to clear a paper jam. The part is not broken but I cannot figure out how to replace it. Is there a schematic available to show me how to replace it?

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You can get a User's Manual HERE

Posted on Jun 04, 2008

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Brother HL-2040: The Paper LED is flashing, but we did not have a paper jam and have thoroughly cleaned the printer. What to do? It will not print, and we cannot seem to clear the flashing LED ligh


You either have a piece of paper stuck in it somewhere (usually in the fuser on this model) or the flag is broken (usually again on the fuser output). Check the fuser carefully to make sure there is no paper in it and that the flag is intact. It is possible the PCB is bad but more likely there is paper in it or a broken flag. You can drop the back door and see if there is a piece stuck or if the flag is there.

1: open the back door and check for paper.
2: If no paper is present pull down on the output assemble and check for paper there.
3: When you pull down on the fuser output you should see a long thin piece of plastic sticking up in the middle.

If you do not see the flag then it is likely broken. Replacing the printer is cheaper than replacing the output flag unless you have a parts printer hanging around. Good luck and let us know what you find!

Feb 16, 2015 | Brother HL-2040 Laser Printer

1 Answer

There is a paper jam error message


Sometimes thr formatterboard might be responsible for this,but you can open the printer and make sure all sencors are not coverd with dust nor pieces of papers,if problems pesist try replacing the board.

Apr 14, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Paper Jam cleared but?


It sounds like the paper sensor in the paper try is broken or jamed. Remove the paper tray and locate the paper sensor. Check if it is jamed in the up position or if it is broken.

Jan 21, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.


Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

Dec 04, 2009 | Brother Office Equipment & Supplies

2 Answers

Using HP 1100d Office Inkjet printer. Can't get 'out of paper' light to turn off. I have added paper, pressed the reset button, but light stays on, and printer will not operate.


Please read over the following information and follow step by step.

Issue Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job. Solution Follow these steps to resolve the issue. Step one: Remove any loose paper
  1. Remove any loose paper from the paper tray and output tray. CAUTION: Do not remove jammed paper at this stage.
  2. Press the Cancel/No button on the product control panel to clear the paper jam message.
  3. If the paper jam message cleared, try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step two: Clear the jam from the back of the printer
  1. Press the Power button (c01345237.gif ) to turn off the product.
  2. Unplug the power cord from the back of the product.
  3. Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product. Figure 1: Remove the rear access door c01489996.gif
  4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollers While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.
  1. Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers c00246512.jpg
  2. Allow the rollers to dry completely.
  3. Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01345237.gif ) to turn on the product.
Step four: Reload paper and test the printer Load a stack of plain white paper in the paper tray and try the print job again.
  1. Press the Cancel/No button on the product control panel to clear the paper jam message.
  2. Lift the output tray.
  3. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. Figure 3: Slide out paper guides c01489992.gif 1 - Front paper guide 2 - Side paper guide
  4. Load a stack of plain white paper, print-side down into the paper tray. Make sure the paper stack is no higher than the top of the front paper guide.
  5. Adjust the side and front paper guides to fit snugly against the paper stack. Figure 4: Adjust the side and front paper guides c01489993.gif
  6. Lower the output tray.
  7. Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops. Figure 5: Disengage the photo tray c01489994.gif
  8. Try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step five: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. Have a good day,

Jun 18, 2009 | HP Inkjet 1100d Printer

1 Answer

I have PIXMA MP 600 PRINTER that has a paper jam as I fed used paper back into it /ink was still wet and apparently paper has stuck together and jammed. How do I clear


clear the jam paper
1) pull slowlly the jam paper back as possible as you can, usually the jam paper could be broken as pulling
2) open the cartridge area find the paper pull slowlly forword paper direction as possible as you can and try to take out any pieces paper behide the cartridge (between paper input roller and ink cartridge

Jan 24, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paperless paper jam


Ok, the paper jam ERROR could be due to one of the following:
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced or repaired under warranty.
If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Sep 12, 2008 | Lexmark E320 Laser Printer

1 Answer

Brothe MFC-240C paper jam error msg won't clear


















**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.





























































Mar 08, 2008 | Computers & Internet

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