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USB dard drive extermly slow

I have connected my WD external disc MyBook 250GB. I can connect it usinf ftp with no problems. When I trying to connect it using Windows Explorer it is extreamly slow. It is so slow that I get 'no response' to explorer window. I am using XP.

Can somebody help me, please?

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  • chamster Dec 28, 2008

    Same problem here, vista, 1tb seagate NTFS harddisk

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  • 53 Answers

Common problem with larger size drives, windows is trying to populate the entire contents of the drive at once. try to keep single files out of the root drive (aka put your files in folders) that way when you access the drive it will just populate a bunch of folders instead of a million individual files

Posted on Feb 04, 2009

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I can not connet my WD to the Cuputer


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Dec 12, 2010 | Western Digital 250GB MyBook External USB...

2 Answers

The drive letter for my external USB hard drive (MyBook) has disappeared from Windows Explorer. I tried My Computer/Manage/Disk Management and it is not listed there, either. I also tried powering down...


If it's not visible under Disk Management, then it means that your drive or cable is faulty. If the drive powers up when you connect the power adaptor, the cheapest thing to try is another USB cable. WD uses a standard A->miniB USB cable which you should be able to purchase easily - just take the original cable with you for reference of the mini plug, as there are a few different ones on the market. Or you can borrow such cable from a friend that has an MP3 player, an USB hub or similar device with same type of socket.
If this fails, I'm afraid it's the MyBook that's broken.

Oct 25, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Hi, my WD hard drive is connected to my macbook, but can't access


check under the system profiler which can be found in the applications folder and then in the utilities folder. See if under usb whether the drive is showing under there. If it is, open up disk utility and use the verify disk to see if there is a problem with the drive, if there is use the repair disk to repair it.

Other things to check try a different usb port on the macbook or a different usb cable.

Hope this helps

Oct 21, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

My computer recognizes the WD but i cant view my files


Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Jun 25, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

USB hard drive not recognized by Mac and by PC


Does the external drive work when connected to some _other_ computer? (Friend? Office? Home?)

It could be a failure either in the "hardware" inside the external-case (the USB adapter & interface)
or in the disk-drive "inside" the external-case.

So, a qualified technician can open the external drive, remove the disk-drive, and connect it directly to a computer, to see if the files can be "directly" read from the disk-drive.

If not, then you should search online for a "data recovery" service -- they are expensive, but they physically repair a damaged disk-drive, just long-enough to copy your data to another disk-drive.

May 29, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

3 Answers

Slow boot with Vista and MyBook 250GB external USB.


Its the motherboard problem. Just DISABLE in BIOS option in USB tab: SUPPORT USB LEGACCY - or similar to this. This helps on 90percent of motherboards.
Regards Silver

Dec 20, 2007 | Western Digital 250GB MyBook External USB...

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