We are using a Time Warner Cable email address (our ISP) and can't get this set up correctly. It's giving my support team (RS Office Solutions) error messages that it can't connect with the smtp server. We double checked the settings through email and it is a good email address, etc.
What are we missing on the Admin. Console that might be causing this NOT to connect with the mail server at biz.rr.com?
Any suggestions please... I can't find anything here at the office that shows (or explains) how to set this up. Like a users manual, etc., etc.
I figured RS Office Solutions tech guys are just missing something is all.
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Your Internet Service Provider (ISP) should be able to help you correctly set up your computer to access your emails. Regardless of the email software you use they all require you to set up the email accounts. In Windows Live Mail when you first open this you would need to click on Tools > Accounts> Add > Email account. You then need to type in the new email address, pass word and display name for that email address. In the next window you require the correct information which your ISP will give you (i.e. POP 3, incoming mail and out going mail ). This then will complete the setup process.
However if you need to urgently receive and read your emails why not go to http://mail2web.com/. This is a free service and it allows you to access your emails no matter where you are in the world. All you have to do is type in your email address and the password that you use to access your emails and "Voila" this service will download copies of all your emails. Later when you have fixed the problem with the help of your ISP you will be able to download all those emails again in the normal manner to store or delete as you choose..
try the following two links to see if they help. sounds like your smtp/network settings are still pointing to your ISP address/firewall/proxy
Send and receive E-mail while Traveling <http://www.entourage.mvps.org/faq_topic/travel.html>
This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.
Before using Outlook to access more than one email account there are some caveats to this type of access.
• All email will be delivered to one inbox unless another Outlook Data File is created for the account and a rule created to move the message to the data file. If storing all in email in one data file is acceptable then a rule can be created to move the email to a folder to keep accounts separate.
• When creating or replying to an email you need to select which account the email should be sent from. This is accomplished by selecting Accounts in the mail compose windows and selecting the account to use.
Steps for Setting Up an Additional Email Account:
1. Tools 2. Email Accounts 3. Select Add a new email account click Next 4. Select POP3 5. Fill in Your Name 6. Fill in Email address for account 7. Enter User Name for account 8. Enter Password for account - check Remember password if you don’t want to login each time you send and receive email. 9. Enter Incoming Mail Server (POP3) – Information provided by ISP 10. Enter Outgoing Mail Service (SMTP) – Information provided by ISP
If this is all the information the ISP requires then click Test Account Settings to determine if everything is setup correctly. If additional information is required follow the steps below. If Outlook can perform a test send/receive with no errors then you are finished! Click Next and then Finished.
If the test fails, check your settings to make sure everything is entered correctly. Pay close attention to the username and password fields as this is usually where the problem occurs.
If the ISP requires outgoing authentication follow these steps:
1. Click on More Settings 2. Click on Outgoing Server tab 3. Check the box next to My outgoing server (SMTP) requires authentication 4. Make sure the Use same settings as my incoming settings is selected 5. If this is all of the required information click OK and then Test Account Settings
If the ISP requires that Server Port number needs to be changed:
1. Click on More Settings 2. Click Advanced Tab 3. Change the Incoming or Outgoing Port Number to the number provided by ISP 4. Click on OK and then Test Account Settings
Rather than trying to walk you through every step here, I've located a tutorial for how to set up your email in Outlook. Outlook's email setup is very similar to Outlook Express's setup. The easiest thing to do is to use the email setup wizard under tools/email accounts in OE. Basically, the key things are to make sure that you enter your email address and PW correctly (the PW is case sensitive), then enter the correct settings for your POP and SMTP email servers. The article points out the correct names, but be sure to use the right RR region (like KC.RR.Com if you're in Kansas City).
You can find the product manuals on Konica Minolta's website at http://kmbs.konicaminolta.us/content/support/supporthome.html. Search for Office Systems, then the DI351. There is a user manual at the bottom of the list, and a network operators manual at the top. They will contain the information you'll need to set it up. Frequently, it's as simple as configuring the printer by using the control panel on the printer. There is an admin section, and you can define which system to send the scans to, or which email address to email them to. To setup emailing, you'll need to setup an email address with your domain name, and setup the smpt server settings for this. For info on that, contact your ISP. Steven
Yes time warner is a cable connection and they dont require a username and pasword. You can set up the router manually by accessing its set up page. By default the router's IP is 192.168.2.1. Make sure to set the wan connection type to dynamic, change the wan mac address or clone your pc's mac. Then save the settings. Check your internet connection.