Question about Philips FaxJet 375 Plain Paper Inkjet

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Sends Blank I apparently send a fax but it arrives as a planin blank sheet. Any ideas please, it is brand new. Thanks Derek

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Select copy instead and what do you get.
if nothing then the ccd bar is bad.

Posted on Jun 04, 2008

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My mfc 6490cw sends blank faxes


Normally this is caused by not loading the item being faxed in the ADF (Auto Document Feeder) correctly. Try sending a Fax of only one page by putting the page Face down on the Scanner plate (Lift the top of the printer to access the scanner plate). if this works then check the ADF scanner plate is not obscured.

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The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

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Hello my fax machine sends blank fax's when i fax any ideas why? its a samsung sf 3200 cheers mike


Verify by making a copy of something, the document gets loaded face down.

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Ask if the ones sending are sending legal size, it may be using 2 sheets to get all from a legal size document.

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Here is a possiable problem you got the paper in the wroung way or your lamp is not working check both~)

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Won't print


The printe will not scan or print. When I fax documents it is recieved witha balck shadow in teh background. I get error 2200 when I try to print or scan.

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1 Answer

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Open up the document feeder and look for a trapped down or sluggish switch

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(05) Would you, please, SEND a fax from the machine that blank faxes are being received from to a different recipient on a different fax machine all together, please?

This will enable us to pin down which machine is really experiencing the issue.

Thank you
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1 Answer

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It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.

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