Question about Kenmore 63663 Microwave Oven

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Kenmore microwave I purchased a Kenmore microwave from Sears in Oct 2007--it is over the range and always made a vibrating sound but worked. In December 2007 it stopped heating--makes all the appropriate microwave noises and all displays are on but food is cold. Sears replaced it with a new Kenmore--same model and it worked until last night when same problem occurred--makes all appropriate "microwave sounds" and display panel on and eveything else works but does not heat. What could be the problem--I want it replaced but do not want same model??????

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  • Anonymous Mar 17, 2014

    Had the product about a year when it blew out. Took it to sears for repair and was told it would cost $75.00 with no guarantee that it would work.How do I contact Kenmore about this problem?

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  • 9,030 Answers

Since it's under warranty, they will replace or repair it at their choice, and if they replace it, it will be the same model or a "like model".

I'd ask them about it.

We're happy to help and we appreciate your thoughtful rating of our answer.


Posted on Jun 08, 2008

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Most Kenmore appliance manuals are available from Manage My Life. For the 665.60622000 microwave and range hood User's Guide, see http://www.managemylife.com/mmh/owner_manuals/5728/KENMORE-Microwave-Hood-Combo-L0211211?brand_name_search=665.60622000 . This will load the PDF in the browser window if you have a PDF reader plugin. If you wish to download the manual, the direct link is http://www.managemylife.com/mmh/lis_pdf/OWNM/L0211211.pdf . You need Adobe Reader or a similar program to read the file. If you want only the Installation guide, start here: http://www.managemylife.com/mmh/owner_manuals/search?query=665.60622000 . Unfortunately, you will need to print your own copy from the PDF. (Alternatively, go to a print shop with the file on a flash drive and they will print the file for a fee.) Sears no longer has the manuals available for sale at Sears Parts Direct, http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/All-Products-Parts/Model-66560622000/0582/0123370/P0080166/00001?blt=06&prst=&shdMod= .

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