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Dirty Ice Dispenser

I am having a problem with black stuff coming out of the ice dispenser ( the shoot where you put the glass). Does anyone know why this is or how I can clean it? Just rented the house, not sure how old the fridge is. The water side is fine. Thanks,.

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  • Anonymous Mar 17, 2014

    How to clean

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I am having a similar problem. The black stuff is all over the inside--it's probably mold. Anybody out there with good advice?

Posted on Jun 12, 2008

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1 Answer

The ice dispenser is not working


If your design is the conventional with a catch bucket and auger it is likely that the output has frozen and is prohibiting the cubes to enter the shoot. Remove the bucket and discard the ice. Inspect the shoot in the door and clear any ice built up. Check that the catch bucket auger is free to turn and no built up ice in the output side that lines up with the shoot.

If the door to the shoot located in the freezer door fails to close completely then frost and ice will continue to build up in the shoot.

Cycle by hand a few times to ensure that the door will close. Also when dispensing ice ensure that the arm that contacts the glass has returned to the front position ensuring that the door is closed.

Wait for a new tray of ice. It will take a minute or two for the ice to find its way to the glass from a completely emptied bucket and shoot.

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try taking you ice tray and dispenser out and cleaning them of any frozen ice. sometimes the dispenser system kinda jambs and then stuck ice come out as it melts slightly and frees itself from the dispenser shoot and mechanism good luck

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Sounds like there is still ice in the Shute, the unit is design to clear the shute so ice want freeze in the shute. Just touch and allow the shute to clear. The shute doesn't get as cold as the rest is why this happens. There is a micro switch near the handle that might be sticking, but seldom does.

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1 Answer

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It is possible. When you put hit your glass against the paddle to you hear the switch click? And can you still select between water, cubed, and crushed ice? Also does the light by your glass come on when you but your glass against the paddle?

When you put your glass on the paddle it pushes in a microswitch. That microswitch will power the light if it is working and also sends power to the board you are talking about to dispense ice or water depending on what you have selected.

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I see this a lot with people who mainly used crushed ice.  It will leave small pieces of ice behind and add up to a clogged situation.  If you mainly used crushed ice you will need to run full cubes thru every so often to keep the chute clear.  Another cause of this would be the flapper door on the dispenser doesn't close completely and warm air gets in and melts the ice in the bin so it clumps together and won't dispense.  In this case you may need to replace the solenoid that shuts the door and/or the door.  Let me know what you find.

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