When I hit a key ( Mostly the number keys ,3 & 8, but it has happened with letters too) I'm getting two verticle lines where the character should be. ThenI hit the erase key, and it doesn't take them away.
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Try system restore. Go to START>ACCESSORIES>SYSTEM TOOLS>SYSTEM RESTORE>CHOOSE PREVIOUS RESTORE DATES. Use other restore dates if needed.
Or try this
If your laptop keyboard types wrong characters, it is rather a software issue than an hardware one. This can happen if you accidentally press certain keys on your keyboard, which enable a certain kind of function.
Try the following steps in case your laptop keyboard displays wrong characters: 1.Go to the control panel option Click ? 'Regional and Language Services' ? 'Languages' ? 'Details' ? 'Key Settings' 2.Select the option 'Switch Between Input Languages' and click on 'Change Key Sequence' 3.Ensure that all the check boxes are unchecked in this window and do the same for 'Switch to...(Keyboard Type)' 4.Click ? 'Ok' ? 'Ok' ? 'Apply' ? 'Ok'.
This should solve your problem
You need to press the NUM Lock key.
The NUM lock key is usually the same key as the ScrLk key but to select the NUM lock you need to press and hold down the Shift key and then press the NumLk/ScrLk key. A LED light will light up to indicate the number keypad is on.
When entering your characters for your selected "unlock" code/password be sure you have the correct character typed.
For example: Are you typing in a letter or a digit instead of the character wanted. Some think they are typing the number "5" say, but they never shifted and they are typing in a letter, like "D". Remember all keys have double representation.
Using T9 mode
T9 is a predictive text input mode that allows you to
key in any character using single keystrokes.
Entering a word in T9 mode
1. Press  to  to start entering a word. Press
each key once for each letter.
For example, press , , , , and  to
enter HELLO in T9 mode.
T9 predicts the word that you are typing, and it
may change with each key that you press.
2. Enter the whole word before editing or deleting
3. When the word displays correctly, go to step 4.
Otherwise, press  to display alternative word
choices for the keys that you have pressed.
For example, OF and ME use  and .
4. Press [ ] to insert a space and enter the next
Other T9 mode operations
• Press  to enter periods or apostrophes
• Press [ ] to change case. Lower case (No
indicator), Initial capital ( ), and Capital lock ( )
• Press [ ] to insert a space.
• Press the Navigation keys to move the cursor.
• Press [C] to delete characters one by one. Press
and hold [C] to clear the display.
Adding a new word to the T9 dictionary
This feature may not be available for some languages.
1. Enter the word that you want to add.
2. Press  to display alternative words for your key
presses. When there are no more alternative
words, Spell displays on the bottom line.
3. Press <Spell>.
4. Enter the word you want using ABC mode and
"The faulty interface lies between the chair and the keyboard"