Question about Xerox CopyCentre C20 Black and White Copier

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Copier My copier will not print from the top feeder - indeed it will not accept any paper for coping through that feed.

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If it is flat out dead there is a simple fix.
Turn the machine off, and on the back of the machine disconnect the white connector with the 2 thumb screws. Then turn the machine back on with that plug disconnected. Let it come to ready, shut the machine back off, plug the connector back in, tighten the 2 thumb screws and power it back up and let the software re establish communication with the document feeder.
For some reason the machine will forget it has the document feeder.
There is also a version 3.2 firmware on Xerox.com that prevents those problems and also makes copy quality much better.

Posted on Jun 05, 2008

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