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I am trying to contact Gateway support but the link I got from gateway is not working.How can I get in touch with a consultant by Phone?Edgar Flaig ezedgar@tampabay.rr.com

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My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

Feb 14, 2015 | Gateway GM5664 Desktop PC

7 Answers

I apparently restored the computer without saveing all of the microsoft software installed on it at the factory. I was told I had to contact you to get a disc to reinstall these programs, what do I need to...


Sorry to say but we're not connected with gateway and not sure why you're redirected here to us, but if you want to talk to a gateway tech on phone you can contact them on this number 1-800-846-2000.

Oct 27, 2008 | Gateway PC Desktops

1 Answer

I need a manual for gateway zx6980


Hi and welcome to fixya you should go to the link given below

http://www.amazon.com/Gateway-ZX6980-UR308-All-Touch-Desktop/dp/B009G9PWFY

Dec 08, 2012 | Acer Gateway One ZX6980-UR308 All-In-One...

1 Answer

My gateway computer won't turn on and now its beeping at me when I try to turn it on. What do I do?


The beeps you hear are BIOS Beep Codes. The computer's way of telling you something is wrong, and the area to look into for it.

For one example: One long beep, followed by two short beeps. Then a small period of silence, and the beep code starts over.

Without knowing the beep code you hear, it's like shooting in the dark when giving a diagnosis.
Also wish I had the Model Number of your Gateway desktop computer to help you further.
This is up on the side of the computer tower, or on the back.

[ Example.
Model: Gateway 7200X.
S/N = Serial Number. DO NOT give this out in a public forum. Only to a Gateway representative, or Gateway Support online ]

If I were to take an educated guess, it would be a problem with your graphics, or Ram Memory.

I would suggest opening the computer case, and removing all Ram Memory modules, then cleaning the gold plated contact pins on the bottom.

Clean the contacts with a pencil eraser.

FIRST!
Power unplugged to the computer. Work on a table. Unplug all cables to the computer. Open the computer case, follow Anti-Static Precautions.
(If you are not perfectly sure where the cables go, I advise making notes, and a drawing of where they go before you unplug them)

Anti-Static Precautions:
Your body carries Static electricity.
Static WILL fry out (Short Circuit) the hardware components inside a computer.

[ Some hardware components examples are; Processor, Ram Memory, Harddrive, Graphics Card, and Motherboard's chipsets ]

TOUCH the metal frame of the open computer case.
This action will relieve your body of Static.
Computer unplugged from power, you are safe.
Touch the metal frame, your computer is safe.

Should you leave your computer in the middle of working on it, upon your return be SURE to Touch the metal frame again.

This is a basic example of a Ram Memory module, ('Stick'),

http://en.wikipedia.org/wiki/File:Generic_DDR_Memory_%28Xytram%29.jpg

(You can left-click on the photo to enlarge. You can enlarge twice)

Note the gold plated contact pins on the bottom, of the Ram Memory module.
These are the contact pins you clean with a pencil eraser.
You don't have to rub the eraser on the contact pins very hard.
Just go over the contact pins with the eraser.

If you are using an eraser on the end of a pencil, refrain from letting the metal band, contact the gold plated contact pins on the Ram Memory module.
After you clean each contact pin it may not look like you have done anything. You have.

Corrosion builds up on the contact pins after time. It takes very little corrosion to make a bad contact on those contact pins.
Use air to remove the eraser dust.
If you have a can of compressed air for computers available, this will work.
If not air pressure from your mouth will be sufficient.

Reinstall the Ram Memory module/s.
Reinstall the computer cover.
Plug the computer back into power.
WAIT 1 minute, turn the computer on.

Gateway Support > All desktop models,

http://support.gateway.com/support/supinfo/index.asp?pg=2&file=dt.html

Video of how to remove, and reinstall Ram Memory,

http://www.videojug.com/film/how-to-install-more-memory-in-my-computer

[ You won't need an ESD wrist strap following my Anti-Static Precautions above ]

Oct 09, 2010 | PC Desktops

1 Answer

I need to find a gateway lx3200 01 manual that I can dld for free. need direct link as sites keep sending me in a loop


Not sure what you are looking for since the search seems to come up for a cell phone but try this link it might help
http://www.user-guides.co.uk/Gateway/GatewayCDDownloads.asp?keywords=Gateway%20Download%20Manual%20Drivers%20CD%20ISO%20PDF

Jun 17, 2010 | PC Desktops

1 Answer

How do I replace the damaged keyboard on my Gateway MA3 MX6447 to install a new keyboard? The damaged keyboard has missing keys. Thank you!


Checked the Manual....

Instructions to remove and replace the Keyboard can be found from page number 7 in the Manual.

Link to get the Manual :

http://support.gateway.com/s/Mobile/Q106/Blade/8511418.pdf

can contact Gateway Chat Support through link below:

http://support.gateway.com/support/contact/chat.shtml

Hope this helps

Aug 11, 2008 | PC Desktops

1 Answer

How can I disengage the extremely sensitive touch pad on my Gateway notepad T-6321.c I find that almost every time I try to input data or write a message, if I even barely touch the touch pad by accident,...


Hello my name is Jei and I hope this helps you out.

Some touchpads have a button located above them. Usualy a small bar. This turns the pad on and off.

Otherwise you may be able to disable the touchpad in the bios. (Consult manual for specific instructions)

Another way is to place a thick piece of paper or cardboard over the touchpad area and securing it with clear tape or a nice sticker.

Alternative methods include taking the computer apart and disconnecting the touch pad, but this should only be done by someone who understands who a laptop comes apart and has the space and tools to do it properly.

Jei

Jul 21, 2008 | Gateway PC Desktops

1 Answer

Emachines T2984


I suggest you contact tech support or do a live chat, now handled by Gateway.

Here is the link for email tech support:
http://support.gateway.com/support/contact/contact_tech1_eMachines.shtml

Here is the link for live chat:
https://support.gateway.com/Support/copilot/en/us/chat_us_em_tech.asp


Jul 13, 2008 | E-Machines eMachines Desktop PC

1 Answer

Usb connection


I suggest you contact tech support or do a live chat, now handled by Gateway.

Here is the link for email tech support:
http://support.gateway.com/support/contact/contact_tech1_eMachines.shtml

Here is the link for live chat:
https://support.gateway.com/Support/copilot/en/us/chat_us_em_tech.asp

Jun 27, 2008 | E-Machines eMachines Desktop PC

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