Question about BenQ G2400W Monitor

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Monitor won't go into standby when in HDMI mode

I am trying to use the monitor to connect both my PC and Playstation 3. When both are on (either through DVI in or HDMI in) then the picture is perfect. When I power down the DVI device, the monitor goes dark after approx 5 seconds. When I Power down the HDMI device, the monitor glows bright blue.

It doesn't matter whether I turn the device off or unplug the device, the monitor still shows a blue monochrome screen

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  • Anonymous Jun 19, 2008

    Same problem ... only D-Sub can be in standby mode, DVI and HDMI got same matter



  • ppck Nov 29, 2008

    I have exactly the same problem ... No standby when input set to HDMI



  • dfsg Dec 22, 2008

    Same here...
    Have talked to BenQ and they admit a bug but they are not going to fix it !!!
    The suggested to use DVI-input instead of HDMI-input.
    But in the DVI I have another computer!
    **** them !

×

5 Suggested Answers

SOURCE: Benq monitor powers off immediately

Hi This is radbrad Took the monitor in - they did some soldering and repaird it? any way it was a physical problem

Posted on May 09, 2007

  • 300 Answers

SOURCE: "No signal detected" when LCD connected with DVI-D Cable

Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

1. use the DVI to VGA adaptor that came with your card

Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
( either port can be designated as the primary by you )
I like to use the Port nearest to the motherboard as the Primary

2. plug in the your LCD monitor on Secondary Display port using your DVI cable

At this point you should be able to see your desktop on the Primary CRT Display

3. Go to the display properties and use the Nvidia Dual Display Setup Wizard

set both desktops to CLONED at a resolution of 1024x768 and set the refresh to 60Hz
which is default for most LCD displays , some have higher refresh rates , consult your user manuel

If the display resolution and refresh are set incorrectly for your CRT or LCD you will see
Signal Out of Range ( if the display has the ability to display that error message )

At this stage both displays should be showing a Windows Desktop

If you now see your desktop on both displays , you can now put the LCD on the Primary Port



No Signal Detected ( this means the display device is not receiving a signal )

If your LCD display is still displaying the error message
"No Signal Detected" after performing the trouble shooting proceedures
You may need to read the user manuel about how to enable DVI signal input.

If you are certan you have done everything correctly but still see only "No Signal Detected"

Your LCD Display may need replacement

Loch Hime :-)

Posted on Sep 14, 2008

  • 1 Answer

SOURCE: dvi connection to ps3

try to hold the power button for like 6 seconds until u hear a beep...
it will reset the display and adjust it to ur monitor...
hope this helps

Posted on Nov 16, 2008

saumyar
  • 174 Answers

SOURCE: The monitor screen goes dark about 10 minutes

Please verify the power option setting present in 'control pannel' option once. If you have selected to turn off the power supply after 10mins, (once the system is in idle state) then the SMPS will stop supplying power.

thanks.

Posted on Jul 20, 2009

  • 732 Answers

SOURCE: Monitor turns black after 3 seconds

teo6925, "Switch-mode-power-supply" is in partial shutdown mode. Can you see any electrolytic filter capacitors that have a slight "swelling" to their tops? They should be flat!! You may also need to inspect all the soldered component connections very closely for cold, thermally intermittant, "frosty" looking solder joint connections. May need large magnifying glass or 10x to 20x inspection microscope to locate these thermal/vibration "fractures" and then resolder them! If you have a capacitor problem, then you will need to carefully remove and replace with new ones. If you are novice at soldering I suggest that you document your work with digital camera or video tape so you can get everything back together with no "leftover" pieces! Teo, all you need to do to find out how BAD the problem of poorly manufactured capacitors is would be to search WEB for BAD CAPACITORS!!! Look for pic's of ELITE capacitors or CAPXON brand. You will be stunned beyond belief!!! Reading is free!! READ, READ, READ. Let us know what you find and do additional comment here on FIXYA. 12fixlouie

Posted on Jan 09, 2010

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