We have a desktop pc with a cable broadband modem connected to it (Virgin Media) my son wanted a wireless router so that he could get his wii connected to the internet and also he is hoping !! to a get a laptop soon and connect this also. We have wired up everything as told but keep getting to a certain point that it will not let us pass. It just keeps saying check the cables are all fully pushed in so we cannot activate the router. Any ideas? As you can tell from my description I do not really know how computers work that well but I can follow instructions well. Thanks.
I am trying to install my new wireless router from virgin media to my pc, but it keeps saying that the router i'm trying to connect isn't from virgin broadband.
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Re: Cannot finish connecting
Hi fozzy211 - Please don't rate this 'til were finished. You've got two things going on. You said it's telling you to check the cables and then you say it's saying the router isn't from Verizon. Is it both? Are the cables hooked up correctly to your knowledge? We can fool Verizon's system. Let me know if you actually have two problems. For now I would only hook up one pc via wired until it's working. I'll await your response. Thanks.
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Currently, the most common way to connect a desktop system to the internet, is by using the network jack to connect to a broadband cable modem or DSL modem. To do either you must have the service from either you cable provider or phone company (For DSL) and have the modem device for the service. Fees run $20 to $50 a month depending on speed you subscribe.
You connect the device to the system using a CAT5 network cable to a RJ45 (8 wire telephone type jack). Some Cable/DSL modems also have USB connection capability for the few systems these days that do not have a built in RJ45 connector To use them, you install the associated software, then connect the USB cable when prompted.
If you don't have Cable/DSL then dial up telephone modem is the next option, this requires a telephone modem that has an RJ11c telephone cord jack connection, most current computers only have a telephone modem as an option, but they can still be bought for around $20 and you will require a dial up internet service (Few remain, one is Netzero in the USA)
you still have to use the modem from virgin, mine is setup the same but with a different router, you have the virgin rounter connected to the wireless router then the belkin wireless rounter connectes to you pc instead of the virgin router, your gonna have to log onto the router and setup some security to make the connection safe from others using it.
If you are connected straight from the modem, your router will not have internet access, only if your modem is connected to the router you will be able to go online wireless. connect your modem to the router nad router to the desktop, so that you can access both wired and wireless connection
If you have your pc connected directly to your Virgin Broadband modem through the ETH/LAN port on your pc then disconnect it from that port on your PC.
Then connect the same cable to your Belkin Routers Internet/WAN port. Then take the extra cable that came with the Belkin router and connect it to 1 of the 4 lan ports on the Belkin router. Then connect the other end to your PC in the LAN port.
After that, restart your PC and everything should be fine.
best thing you do is check again the UTP and the RJ 45 jack tip to tip check the color coding of the wire the best coding is from the right brown and white wbrown ,green and white w/blue ,blue and white w/green ,orange and white w/orange then do this to the other side same coding and start to configure it again ....
hope this solution help your problem .. please rate this solution ..... Thanks
The first step to try is to reboot both the router and the cable/DSL modem.
Turn off your computer, and unplug the router and the modem from the mains. Wait one full minute, then plug the modem back in. Wait until the lights stop blinking (until it indicates a steady connection). Once that is complete, plug the router back in, and wait until it also stops blinking. Once the router and modem are both back on, then turn your computer back on and check to see if you have a connection.
If that doesn't work, then take the router out of the picture -- plug a computer directly into the ethernet port on the modem. You should definitely have an Internet connection at that point. If it works, the problem is in the router. If it doesn't, you'll need to call Virgin Media's help desk for assistance.