Question about AOpen AX4BS (91.32Q10.002) Motherboard

2 Answers

Bios does not find PS2 keyboard/mouse

Computer worked with USB keyboard/mouse, but not PS2. USB keyboard does not activate "del" setup. Bios reset to default using jumper 14 to return to basics, however, still does not find keyboard/mouse.

nigel@keskom.co.uk

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  • keskom Jun 05, 2008

    I was given the computer with no history. When setting up used PS2 keyboard/mouse and BIOS did not recognise keyboard and mouse, I then replaced PS2 with USB keyboard/mouse, went through "black screen" and loaded wndows xp, mouse/keyboard ok. Restart and BIOS did not recognise either PS2 or USB keyboard/mouse, so no way of enty in BIOS setup as pressing "del" did nothing. Decided to default BIOS hoping to get back PS2 and access to BIOS setup, this did not happen. So, as I can not access the setup because the POST can not find keyboard/mouse, and that is 4 different keyboards, any ideas?

  • keskom Jun 09, 2008

    Somehow this means of communication between TandN and kescom are getting lost, hopefully they have gone to TandN but seemingly not. Thanks, for you help and time, I have put fault down to hardware ie the connection of the PS2 connection and mobo. Thanks.

  • keskom Jun 09, 2008

    TandN are you getting my replies?

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2 Answers

I have a computer that stops at.... Keyboard and mouse not found Checksum error. Defaults loaded. Press Del to enter setup. F1 to continue. With no keyboard, unless you know different I can not access the BIOS setup. Problem not fixed. Await suggestions, something better than fit a new motherboard please.

Posted on Jun 05, 2008

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  • 458 Answers

Did you go into the BIOS and set it to recognize the USB Keyboard after you reset the BIOS? Is windows not noticing it or the BIOS. You stated that it recognized the USB keyboard and then said that it did not.
What does all of this mean? USB keyboard does not activate "del" setup.

If it does not work, it is because you reset the BIOS and did not change the settings back for the USB keyboard.

I hope that I fixed your problem.

Posted on Jun 04, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you try what I told you to do? I can keep helping you if you want me to. You need to tell me what you have tried.

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New system. Cannot enter bios with F2 key, apparently keyboard is not working, but works well in another computer. I tried bios switches 1_2 default and 2_3. With 1_2 it goes directly to PXE_E61 error,...


hallo there, tried the DEL key? (instead of the F2, some Bios of them use older input for F2, DEL sends same key. )
Also, please count how many short, how many long beeps mopbo gives when booting.
Also: try to connect with PS2 keyboard. Possible no correct keyboard connection or even worse, when its a wireless keyboard need tyo pair keyboard with receiver first.
Also possible: is the keyboard not IBM compatible?
As said: try first to use default PS2 keyboard, theyre cheap and most of the times problem is directly solved.
If that does not solve your problem, count the beep codes and tell us please, could be some other problem, ( wrong memory, memory not placed correct, voltage problems etc etc etc)
the bios codes would help us to help you fasst.

Greetings
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1)Make sure the jumper that resets the board, is on the right position based on manual.
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Often times this happens when using a USB keyboard / Mouse.

Or when using a USB keyboard through a PS/2 Converter.

Try using a PS/2 Keyboard if available
(Small Round connector with a small amount of pins, similar to a S-Video connector.)

Also. Access your BIOS settings and assure that you have Legacy USB keyboard support.
Depending on your computer the BIOS / Setup Menu / Options Menu/ Etc. can be accessed by pressing the following key during boot:
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Let us know your setup(KB and Mouse Port type), and if you have any other issues.

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Cmos checksum error - defaults loaded


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POST/BIOS does not find keyboard


I do not recall one ever doing that either. Why couldn't you get into the BIOS to check to make sure that the settings are on for USB. I do not understand why you can't get into the BIOS. That is the way that I have always done it. Strange how it can boot into windows. You must have the settings set so it will boot up without user name or password.
I have been doing computers for six plus years and I do not understand that one either. I am exhausted with solutions at this point. I am sure that is not the answer you wanted but I am as stumped as you are.

Jun 05, 2008 | AOpen AX4BS (91.32Q10.002) Motherboard

2 Answers

Problem


That particular board has PS2 ports on it. I would suggest a couple of things. If you have a PS2 keyboard, plug it in and use it since legacy USB support might not be turned on in BIOS.

If that works, go into BIOS and turn on legacy USB support and then try the USB KB again.

Secondly, if you don't have a PS2 keyboard, get your manual out and clear the CMOS. It might be that the legacy USB is turned off and clearing the CMOS will re-enable that (assuming it is done at the factory).

Good luch.

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