Question about Memorex Ultra Traveldrive - 80GB 80 GB Hard Drive

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Detected With Error Code 10 in Device Manager in Windows XP

My computer needs auxilliary power supply for the Memorex Ultra TracelDrive (80 GB) external disk. It worked perfectly fine for the last couple of months. Yesterday, by some urgency I connected it to a different port than I generally used to and a message flashed on the taskbar - "the USB port is drawing more power than is usual" or something of that sort. Panicked I just plugged the drive off BEFORE following safe removal procedure. Now, though the BLUE light is ON the GREEN/RED is NOT and the drive is not being displayed in my computer. In device manager I see a yellow baloon with an exclamation sign and an ERROR CODE 10 (for wich "the windows can't start it"). I uninstalled and reinstalled the USB drive several times but to no avail. The TravelDrive doesn't work in other PC's too any more. Is it gone? Is it possible to recover the data?

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Have you tried also plugging in the DC usb cable into the traveldrive? I was having problems where my computer wasn't working properly with my drive unless I had it either plugged into a powered usb drive/hub or I had the DC plug in as well.

Posted on Jul 21, 2008

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Error code 31 CD ROM driver not available how to install this driver


  1. Restart your computer if you haven't done so already.

    There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31.
  2. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.

    Undo the change if you can, restart your PC, and then check again for the Code 31 error.

    Depending on the changes you made, some solutions might include:
  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 31 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

    Note: Deleting similar values in the Windows Registry could also be the solution to a Code 31 error that appears on a device other than a DVD or CD drive. The UpperFilters/LowerFilters tutorial linked above will show you exactly what you need to do.
  4. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 31 error is a likely fix for this problem.
  5. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 31 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you're convinced that hardware isn't the cause of this particular Code 31 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.

Applies To

The Code 31 error could apply to any hardware device in Device Manager but most Code 31 errors appear on optical drives like CD and DVD drives.
Any of Microsoft's operating systems could experience a Code 31 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

Aug 16, 2016 | Computers & Internet

2 Answers

Dvd cd rom [ code 10 ] does not work


The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager. Additionally, this error may occur when one of the drivers that the device needs does not start. If many drivers are being used by a particular device, it can be difficult to determine the one that failed.

The Code 10 error resembles the following: This device cannot start. (Code 10) The most common resolution is to update the drivers that are associated with the failing device. To do this, follow these steps:
  1. In the device's Properties dialog box, click the Driver tab.
  2. Click Update Driver to start the Hardware Update Wizard.
  3. Follow the instructions to update the driver.
Note You may be prompted to provide the path of the driver. Windows may have the driver built-in, or the driver files may still be installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor's Web site. uparrow.gifBack to the top Typical Code 10 error issuesThe Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues. Incompatible, outdated, or corrupted device drivers If you suspect that the Code 10 error is related to incompatible, outdated, or corrupted device drivers, try the following troubleshooting methods. Method 1 Update the hardware's device driver through Windows Update. To access Windows Update, visit the following Microsoft Web site: http://update.microsoft.com Method 2 Update the device drivers from the vendor's Web site. Follow their installation or update instructions.
  • If the device was preinstalled on the computer, visit the computer manufacturer's Web site.
  • If the device was installed after the purchase of the computer, visit the device manufacturer's Web site.
  • If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's Web site.
Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform.

Note In reviewing customer feedback, many of the Code 10 error issues are related to devices connected by using a USB port. As mentioned earlier, make sure that you have the most current drivers installed for the device together with any updates for Windows. In the specific case of Windows XP, review the following article to determine whether it applies to your situation: 925196 A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive
If you are running Windows XP and cannot install Windows XP Service Pack 3, review the following article to determine whether it applies to your situation: 940514 USB devices do not work after you disconnect and then reconnect a USB hub from a computer that is running Windows XP Device configuration issuesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Install the latest Windows service pack.
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.
Software and operating system updatesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com For more information about how to obtain the latest Windows service pack, click the following article numbers to view the articles in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack 935791 How to obtain the latest Windows Vista service pack 889100 How to obtain the latest service pack for Windows Server 2003 968849 How to obtain the latest service pack for Windows Server 2008
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.

Jun 12, 2011 | Dell Computers & Internet

1 Answer

I have a Memorex Ultra Drive connected via USB to a Windows XP machine. It shows up in My Computer as a folder but then disappears again. It does this repeatedly. The drive is formated as a FAT32. How...


Hi,

As you have described that your Memorex Ultra Traveldrive re-appears repeatedly, indicates that the communication between your computer and your external hard drive is intermittent. The FAT32 format does not produce these types of issues. What we can do first is identify what causes the problem.

Assuming that the hard drive in your Memorex Ultra Traveldrive is in good shape:

Troubleshooting Method #1. Try connecting your Memorex Ultra Traveldrive into another USB port. If the problem persists, use another USB cable for your external hard drive. If the problem still persists, you will have to replace the external casing of your external hard drive. If your external hard drive works with the other USB port perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. That USB port might need some repairing.

Troubleshooting Method #2. Try connecting the external hard drive into another computer and perform the same troubleshooting as Method #1. If your external hard drive works with other computers perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. The USB port might need some repairing.

If the problem only occurs with your Windows XP machine, assuming all USB ports are in good shape, your Windows XP needs to be checked for some software issues.


I hope this works for you. Kindly reply/comment for further assistance. Good Luck!


Thanks for using Fixya!

Mongkey
DELL Tech ID #456563
TIPS: Is your computer slow? This might help
http://www.fixya.com/support/r8158906-diy_manual_pc_tune_up
(for Windows only)

Apr 06, 2011 | Memorex Ultra Traveldrive - 160GB USB Hard...

2 Answers

My computer has stopped recognizing my drive


Hi Take a look HERE first as it covers most common issues.

If you still have issues write back here and lets see what else we can do to get you going.

Bob
EXMOD

It would be very decent of you to consider the quality of our expert’s answers and judge them accordingly as you pass through FixYa.

Mar 08, 2010 | Memorex Ultra Traveldrive - 80GB 80 GB...

1 Answer

Device Manager says ok but can not open


Open Windows Help and Support.
Search for "assign drive letter".
Make sure the drive is using a drive letter that is already in use on your computer.

I hope this helps.

Feb 04, 2010 | Memorex Computers & Internet

1 Answer

80gb ultra travel drive is not recognized by computer when the hard drive is attaced to it. the main board is just fin that plugs into the usb but when I attach the hard drive to it the computer no longer...


One thing is if the drive draws more than the alloted .5 amp from the USB it the motherboard will turn off the power. SOME of these drives require a 5 volt external power supply. Some of them rob two USB ports to get adequate power.

Jan 15, 2010 | Memorex Ultra Traveldrive - 80GB 80 GB...

1 Answer

USB gamepad is not detected.


Get the latest dirvers from the manufacturers website and install it on your pc.After that connect the gamepad.It should work fine.
Code 10 error is due to incomplete drivers or driver malfunction

Aug 13, 2009 | Logitech Rumblepad 2 Game Pad

1 Answer

M7NCD ULTRA raid drivers


If the SATA drive is operating in 3.0 Gbps mode and your motherboard can only support 1.5 Gbps mode, the drive will not be detected in BIOS or XP. Try jumpering the drive to SATA 1.5 Gbps mode. The label on your hard drive should indicate which pins should be shorted to achieve this setting; if not, look up your particular model on WD's website to find the manual.

Nov 05, 2007 | Biostar M7NCD ULTRA Motherboard

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