Question about HP Officejet J5780 All-In-One Printer

2 Answers

Error contiually flashes

Hello,

I have a HP J5780 all in one that suddenly keeps flashing with the error

'turn power off then on'

when I do this on the machine, or power point, etc, the error just keeps re-appearing. As we are a business, we do rely on our fax a lot so it would be great if you could help

regards


Shane

Posted by on

  • Anonymous Sep 08, 2008

    Exact same problem. Tried the solutions but to no avail

  • Anonymous Oct 11, 2008

    I have pretty much the same problem.

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2 Answers

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Once power cycle the all-in-one to remove the static power in the all-in-one.

Perform below steps to power cycle the all-in-one.

  1. Verify that the unit is switched on.
  2. Remove the power cable from the back of the machine.
  3. Wait 20 seconds
  4. Press and hold the POWER button on the front panel
  5. Reinsert the power cable in the backside of the unit. Wait until the HP Officejet powers up.
If the issue still persists then reset the all-in-one by following the below steps.

  1. Use the On button to turn on the product.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the display.


Posted on Jun 04, 2008

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May be try to check ur cartidges or replace them with new ones or check out if there is any paper jam.

Posted on Jun 04, 2008

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http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=16927&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3301296

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  2. Disconnect the power cord from the back of the unit.
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  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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