Question about SanDisk Sansa e270 MP3 Player

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Not responding my sansa e270 not responding after formating , screen black after start my all songs deleted isuspect for virus so i formet using formate firmware

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  • rascal69 Jun 07, 2008

    I started having problems with an e270 starting up...the screen would remain blank. After removing the battery and resetting, it worked okay, but now after the initial start-up screens, I either get a blank screen or a scrolling gibberish screen.



    Nothing functions and the drive is not visible when hooked to the USB. I replaced the battery, but no change. The system is basically dead.



    One note; just before the second start-up screen goes blank, there is a momentary shift in screen power to a lesser value...like something is drawing away current.

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Reset your mp3.

Posted on Jun 06, 2008

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2 Answers

Sansa express player does not respond, looks like it's off (screen is black) but when connecting headphones it makes the sound as if a song is paused, computer can't see it so its impossible to format. ...


Try and do what is called a Power Reset. To power reset the device, simultaneously press and hold the center and volume up button, while connecting it to the PC.
If this fails, charge the device for at least two and a half hours. The computer should not go into sleep or hibernation state while charging.
Then you may want to update the players firmware by downloading and installing the Sansa Firmware Updater.

Jan 30, 2010 | SanDisk Sansa MP3 Player

1 Answer

My sansa e270 6gb is frozen and wont go past the refresh database screen what can i do to erase all the data that is on it and start all over


I'm always hesitant to give this answer, because if it's done wrong, you can do more damage to your player, but the answer is: you need to format your player. I would format the player from inside the player's settings menu - but if it's stuck on Refresh database, you may not be able to do this. Follow these steps in order:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Feb 15, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa E270 Blank Screen and Bad Tracks


well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music

Formating:

1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok


note : formating will delete all picture,songs, and videos on the device

Oct 30, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Cant delete songs or format da player


I bought scan disk mp3 but once i have connected it with my laptop to add new songs , i dont know what happen now it is blank all data is lost i can now only listen radio through it songs are not adding into it. as all dta is lost or formated.

Aug 26, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa e270 synchronizing problem


It might be a device certificate error..what you will need to do is to format the device..Keep in mind that formatting the device will delete all the songs you have in there..to format click menu,settings and then click on format..if that doesnt work you will have to update the firmware on the device...Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

I hope that helps
Please rate accordingly
Thank you
Computerrep

Aug 19, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Songs on my Sansa


When using Windows Media Player 11 to delete, you have to look carefully at the folders on the left hand side of the window in the "Library" Tab - the first set of folders are the songs stored on your computer only. If your mp3 player is plugged into the computer and the computer recognizes that it is plugged in, you will see an icon of your Mp3 player in the list of items in the library tab. You must double-click that icon of your mp3 player and bring up your music files that way. Delete the files from there, and it will usually (not always) ask you "this will permanently delete files from your device" blah blah blah. You're there.

If it is physically preventing you from deleting songs on your player, then you will have to use another method to wipe the songs clean:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor



-Tha Mp3 Doctor

May 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa having problem with sync


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e270 black screen


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..I think the reason you are getting that screen is because you have formatted it under my computer...next time you want to format it use the windows media player instead.
Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 05, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

E270 sansa


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 12, 2007 | SanDisk Sansa e270 MP3 Player

2 Answers

SanDisk Sansa e270 MP3 Player has only 79 songs and 3 GB used


You may have some corrupt data on the device.

It sometimes creates the wrong file allocation and gives you an incorrect representation of the free space.

Try formatting the device in My Computer to erase all of the information and start over.

My Computer>Device Name(e270)>Right Click and select FORMAT.




Best of Luck.

Please RATE my solution BELOW.

Nov 25, 2007 | SanDisk Sansa e270 MP3 Player

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