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Posted on Jun 04, 2008
Answered by a Fixya Expert

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Console doesn't "read disks"

My disks are not scratched whatsoever and yet all the time my 360 says: "This disk is unreadable." for almost every single game I have. I have even re-bought the game and tried it out, but it still says the same things for each of the games. I don't know if it is the console or the hard drive that is broken... Does anyone have any words of advice?

1 Answer

Anonymous

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  • Posted on Jun 04, 2008
Anonymous
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Joined: May 28, 2008
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Hi,

Where did you get the console from and where are you located?

Cheers

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There is a good chance that your game is scratched. Try cleaning it using the steps below:

Hold the disk by the outer edge (side with writing on it should face towards the floor) and make sure your fingers don't touch the clear part of the disk.

Dampen a soft cloth that will not scratch the surface (microfiber cleaning cloths work best). Starting from the center of the disk, wipe in a straight line to the outer edge. Do not rub in circular motions. Repeat until entire surface has been cleaned.

If this doesn't work, try restarting the Xbox and opening and closing the disk tray a few times.

If it is still unreadable, I'd recommend taking the disk to a local game store. Many places will offer a "buffing" service to clean the disk that can cost approximately $5-$10. There is chance that this will render the game unusable, so only do this as a last resort.

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I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!
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