Question about SanDisk (SDCZ4-000-A15) MP3 Player

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How to format a sansa express mp3

Hey ive tried to turn my mp3 on it shows the sandisk thing and goes right off and when i hook it to my coumpter it says it needs formated but wont let me format is there a way to fix this? thx jamie

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I doubt this will still help you, but I had the same problem. I called the Sansa tech support number, and they ran me through a few things (none of which worked), and ended up mailing me a totally new one.

Posted on Jan 25, 2009

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This is my final cry: My mp3 sansa wont turn on, i made the mistake of dropping it a week ago and it wont turn on. Ive tried the reset the method(15-30secs) but it doesnt work...... at all. it wont turn...


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Dear sir i am using sansa express 1gb .its not working at all.when i switch on the player it shows "sansa" for 2 min ,then it disappears.after that i wnt be able to open it.but my computer is dtecting when...


There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

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