Question about HP Photosmart M407 Digital Camera

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Unsupported card I am getting the error message of unsupported card when this is the same card I have been using since I got the camera 2 years ago..why is it starting that now??

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  • Anonymous Nov 04, 2008

    I also have the M407 and it recently started displaying "Unsupported Card" on the LCD using the same caed that I bought with the camera.


    I have tried the following:


    • Several different SD cards.

    • Upgrading the Firmware.

    • Formatting internal Camera memory.

    • Formatting the SD Card.

    • Leaving the camera without power for days.

    I'll check back again for answers.


    Thanks!



    Chris

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Yep, i have the same problem. info in manual says that m407 support up to 8gb, but only sd, non sdhc

Posted on Aug 07, 2010

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  • 54 Answers

The first thing you will have to check the card. There is slot on the card that contains a switch. This will lock the card so that it is write-protected. This will cause the unsupported card error.

If the card looks fine, try a card reader just to confirm that the card has not been corrupted.

If the card is functional and you can read its contents from the PC or another SD-slot device, then the issue is your camera. The slot contains thin copper prongs that comes in contact the copper surface on the back of the SD card. If the prongs are bent or damage, then the camera cannot read your card.

I have fixed this before. So if you details instructions, contact me.


Posted on Dec 10, 2008

3 Suggested Answers

Bogdan
  • 198 Answers

SOURCE: unsupported card error

Hello, This may be related with the sd card reader in the camera. It's pins doesn't make a perfect contact with the ones on the sd card. In order for your camera to recognise the card only 4 pins can be connected. However in this case the camera will give you this error because it can't acces the card (send information to it or receive) because of the missing pins. It will only recognise it as a card. The camera must be dissasembled and the card slot needs to be checked out for 2 things. One is that it makes perfect contact when a card is inserted, the other is that it gives you the right voltage to the card in order to power up correctly. When it will be checked with a voltmeter it will need to show up some 3.8 - 5.8 volts on some pins (i guess pin 3 and pin 7). These check need to be done in a service center, because dissasembling the camera yourself can result in other problems most often damaging the lens unit wich is a very delicate mechanism. Good luck and please reply if you need more info.

Posted on Apr 25, 2007

  • 3 Answers

SOURCE: Memory Card

Try taking the SD card out then plug the camera into the p.c then format the internal memory.

Posted on Apr 08, 2008

informatica
  • 1113 Answers

SOURCE: unsupported card

Hi - You can download the manual by clicking the link underlined in blue below:

Photosmart M415

See page 166:

53d52ee.jpg

Also try formatting the card in the camera as cards that have been used in other cameras or formatted on a PC may not work correctly until formatted in the camera.


Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica

Posted on Sep 06, 2008

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