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I'm sorry. I have no first hand experience with these units, not to mention, I'm a hardware guy. I can repair it, but I have to look in the owner's manual, just like you, to use it. These are questions you should be able to find in your owner's manual. If not there, check with the Roland website.
Hold SHIFT and press F4 (Utility). Press PAGE to get to page 3. Press F6 (PrmIni). Press F5. Press ENTER/YES. If the factory reset does not fix the problem i think you have to format the disk because it has a fragmented disk .......
I have 3 2480s and I use them professionally so I think I can help you. Looks as if you need to install the OS for the system. It seems as if it lost. You should have the OS on CD and if not contact RolandUS and get one. You would put in the OS into your CD burner and power up the unit. I would recommend Roland HD support be on the other end if you are brand new. They will walk you through. I was one of the first to buy the 2480 when it came out and the manual is just insane to learn.
I have figured out a way to get around this problem without losing your data or sending it to Roland.
I have three roland 2480s and have 4 hard drives. Buy another spare drive and when you load up to a different IDE drive shut it down, then put the old drive back into the unit and it will boot from the last known ide. Make sure it is not the same IDE # that was giving you the problem. You will get at your files but you better start to backup and defrag. I will not delete files on my roland unless I am willing to defrag. Buy an extra drive from a third party. You can see a company that sells this stuff on ebay and they are very good. "VS something store."