Question about Delstar DS 31024 MP3 Player

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Mp3 player i get a format error message when i transfer songs from computer to mp3 player and i don't understand what is going on.....all the other songs play just fine except the ones that i am trying to put on there. and i also checked my memory and i am fine there....so help me please.

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  • alwaysgoofey Jun 08, 2008

    When I try to play what I have downloaded I get Format error!

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This player will only recognize certain song types - you are probably trying to laod songs that are in the wrong format. check your manual for acceptable file types.

Posted on Jun 07, 2008

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1 Answer

"to continue sychronization" error message on music transfer


the best way to solve this is by formatting your mp3 player. at first format your mp3 player, then transfer few songs from some other drive in "my computer", not from my documents. then your mp3 player should work.  

Oct 28, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Phillips gp gear will not play music downloaded.


The songs that you transferred have a DRM license on them that does not have transfer rights (i.e.: the songs you downloaded can be played on a computer, but cannot be transferred to an mp3 player). The GoGear is giving you this message in hopes that you will Sync it with Windows Media Player and acquire the said transfer rights.

If you download songs that are in true mp3 format, you will not have this problem. Also, if you choose a music service that allows mp3 transfer at your subscription levwel, and continue to pay for that subscription every month, it will also clear your problem.

-Tha Mp3 Doctor

Feb 21, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

Music will not load to player


Some music files are in a DRM-protected WMA or AAC format that does not allow you to transfer the songs to certain mp3 players, even though the songs will play fine on your computer. To get around this problem, make sure that you buy a subscription level that has transfer rights - or, better yet, only download songs that are in true mp3 format. Songs in mp3 format do not have copy-protection on them, so they will never give you error messages, headaches, etc.

-Tha Mp3 Doctor

Feb 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do I sync my songs to media?


Use the program called Windows Media Player to transfer songs to the GoGear. A full version of the user's manual is available at www.usasupport.philips.com

The sync error could be deeper - you are going to laugh, but many of the "Rhapsody" enabled Philips GoGear's are incapable of playing most Rhapsody songs. You may be getting the error message because your music service is giving you songs in DRM-encrypted WMA format, and the Philips is incapable of reading that format. Ironically, the older Philips can read that format - most of the newer ones can't.

Jan 10, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Please wait ???


Mp3 players have a high failure rate, but mostly people don't read their manuals or understand them.

The songs are in the wrong format - it does not recognize iTunes songs or DRM-encrypted songs which do not have "transfer rights" (many msuic services - especially free ones but also paid ones - give you WMA's that have "play rights" -i.e. you can play them on your computer; but if they do not have transfer rights, they will show up in your player, yet not play correctly/skip).

Transfer only songs that are in Mp3 Format and you will never have this problem.

-Tha Mp3 Doctor

Sep 22, 2008 | RCA TH1101 MP3 Player

1 Answer

Device is operating slowly, reset...


Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

Transferring music to device


That error code means that the mp3 player is having a problem retrieving digital rights to the songs you have attempted to load.
The license on the songs that you are trying to download either does not permit transfer to mp3 players - or the license has expired. Use mp3 format songs only, and you will never have this problem. You can read my "Tips & Tricks" article on song formats if you really want more detailed information.
-Tha Mp3 Doctor

Jul 29, 2008 | RCA TH1101 MP3 Player

1 Answer

Directory or file cannot be created


The file format is probably wrong. iTunes will not work with this player, for instance.

The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

Jun 01, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

I can't download music from my computer to my InVion 256MB MP3/WMA/REC. Do I need something special? Computer says it recognizes new hardware but I have'nt been able to download music


Are you getting a specific error message when you try to transfer songs? Does it look like they are transferrring, and then do not play? Are you just looking for the program that you would use to transfer songs? I would suggest Windows Media Player. Is iTunes your music service? If so, they will not work with this mp3 player.

You can also drag and drop the Mp3 or WMA files from Windows Explorer:
Try this - connect your mp3 player to computer --> double-click on My Computer --> double-click on the icon of the mps player --> double-click on the music folder --> drag and drop the music files to a folder/desktop of your own choosing

Check the format of the song - this player will play mp3 or wma, but if your wma's do not have "transfer rights" then you cannot transfer them to this or any other player.

-Tha Mp3 Doctor

May 28, 2008 | Audio Players & Recorders

1 Answer

File error


What's the music format of the songs that you placed on your mp3 player? Some MP3 Players only capable of playing song files with .mp3 extension and are incapable of playing other music format like wav, wma, etc. Check also the contents of the player for corrupted files and foreign files. Some viruses from a computer could affect the performance of your mp3 player.

Jan 02, 2008 | Sony NWZ-B103FBLK MP3 Player

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