Question about Janome Memory Craft 9500 Computerized Sewing Machine

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Janome Memory Craft 9500 Troubleshooting

When sewing the needle thread gets looped in the hook cover plate. It will sew a few stitches and then gets hung up. We have tried re-threading both the needle thread and the bobbin, new needle thread and bobbin thread, taking off the needle plate, and cleaning out. Any suggestions?

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  • 5 more comments 
  • coesew Jun 05, 2008

    I am having the same problem! I'm getting a birds nest of thread under the fabric and I am doing nothing different. This once happened and my bobbin thread was in upside down but this isn't the problem now.

  • Anonymous Mar 17, 2014

    model 9410

  • Anonymous Mar 21, 2014

    thread of cotton gathers on foot under the needle

  • Anonymous Mar 21, 2014

    how do you pull thread through the stitches off the needle

  • Anonymous Mar 21, 2014

    knitting a duck and need to draw the thread through the stitches on the needle to form the ducks head

  • Anonymous Mar 23, 2014

    threading needle
    don't have manuel

  • Anonymous Mar 30, 2014

    Needle thread pulls strait out of material

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The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Posted on Jun 05, 2008

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