Question about Janome Memory Craft 9500 Computerized Sewing Machine

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Janome Memory Craft 9500 Troubleshooting

When sewing the needle thread gets looped in the hook cover plate. It will sew a few stitches and then gets hung up. We have tried re-threading both the needle thread and the bobbin, new needle thread and bobbin thread, taking off the needle plate, and cleaning out. Any suggestions?

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  • 5 more comments 
  • coesew Jun 05, 2008

    I am having the same problem! I'm getting a birds nest of thread under the fabric and I am doing nothing different. This once happened and my bobbin thread was in upside down but this isn't the problem now.

  • Anonymous Mar 17, 2014

    model 9410

  • Anonymous Mar 21, 2014

    thread of cotton gathers on foot under the needle

  • Anonymous Mar 21, 2014

    how do you pull thread through the stitches off the needle

  • Anonymous Mar 21, 2014

    knitting a duck and need to draw the thread through the stitches on the needle to form the ducks head

  • Anonymous Mar 23, 2014

    threading needle
    don't have manuel

  • Anonymous Mar 30, 2014

    Needle thread pulls strait out of material


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The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Posted on Jun 05, 2008

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try sewing a wide zig zig stitch and check the stitch formation, is it catching on both sizes of the zig zag or perhaps only one side.

Timing out means that the timing sequence between the needle going down to its lowest point is not in sync with the rotary hook coming around behind the needle to catch the thread tail behind the needle eye.

You could also remove needle plate, sewing foot and bobbin, and hand wind the flywheel through a stitch sequence and watch the needle and rotary hook movements. When the needle is at its lowest point, the rotary hook should be right behind it.

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