My daughter cannot play any music on her mp3. she gets the message "syncronize to continue music subscription. " As far as I know she does not have a subscription. even the songs that came with the device are not working.
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I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:
" Are you sure the player is in MTP(plays for sure) mode when you transfer it? You
can check by going to settings>usb mode on the player itself. I
think it needs to be for you to use library files like that. " (This worked for me)
"are you copy and pasting the files? if so you will need to use WMP to
sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
You have to refresh the synchronization with Windows Media Player every 30 days or so. Normally this message only appears for Rhapsody-downloaded tracks, nut Microsoft now requires that you sync the device every so often just to make sure any wma files have the correct license on them. Convert those songs to Mp3 format, and you will not have any problems like this one.
Do you have an account with Rhapsody?
The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service.
Best of Luck.
"Syncronize to continue your music subscription"
is normally an indicator of the following causes, depending on the source and type of the music that you have on your M240:
(1) If your music files came from a subscription music service provider
(Napster,Yahoo, Rhapsody for example):
This would mean that the licenses for these subscription songs need to be updated. They must be updated at least once every 30 days. You must use your subscription music service's software to resync the songs (the process varies depending on the service). Also, you would get that "sync" notice if you've cancelled your subscription.
(2) If your music files were ripped from an audio CD:
The best solution would be to once again "Rip" these audio CD files using Windows Media Player, version 10 or 11. Before ripping, ensure that the "Copy Protect Music" option is unchecked by going to Windows Media Player's "Tools", then "Options", then selecting the "Rip Music" tab.
If all else fails, the best "last resort" would be by setting the M240 to MSC mode and formatting it in Windows Explorer or "Disk Management"
I hope this proves useful. I know it's quite a bummer when you have a whole bunch of songs just sitting in your player with a "Sync" error.