Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

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Registration Failed Hi guys i have the same problem as the others. all was wrking fine but all of a sudden it says registration failed. any ideas on how to fix this?

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  • debbie niermeyer
    debbie niermeyer May 06, 2016

    this is a cordless phone, not sound station

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4 Answers

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Please download "SoundStation2W Software Upgrade"
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Please download "SoundStation2W Software Upgrade"
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Hello Risas,
This is a known issue with this product that requires a software upgrade to resolve. Please download "SoundStation2W Software Upgrade" from the Product Support page of our website and follow the included instructions. If you need any assistance please don't hesitate to call for assistance at 1-888-248-4143 Options 2, 4.

Regards,
James

Posted on Oct 18, 2010

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  • Srimaggy Jan 04, 2011

    James,,

    i have upgarded the software and iam still
    getting the same message registration failed...could you please let me know

  • James Maslen Jan 04, 2011

    Hi Srimaggy,
    I replied to your main problem post:http://bit.ly/hkNk95

    -James

  • JFFix Jun 11, 2011

    Hi. I'm having a problem updating the firmware on my SoundStation2Ws (both of them). I've downloaded the latest Win7 installer package from the Polycom site, but both only seem to get halfway through step 6 and then I get a pop-up saying that the update failed. I've followed the very limited trouble shooting guide (which basically just says restart the upgrade process), but to no avail. Any ideas? - driving me nuts.

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I had a problem during the upgrade. It wouldn't detect the SoundStation2w. The problem was that it was a tight fit for the mini-usb connector. I had to push the connector down a bit. After the SS2w was detected, it was smooth sailing.

--DannyBoy

Posted on Nov 21, 2011

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