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My freezer is too cold, now frig part is way too warm, we unplug it, defrost the freezer, then it's ok for a week, then it freezes up again, so on......... help....... thank you! =)

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YOUR DEFROST HEATER IN THE FREEZER IS BAD,YOU CAN REMOVE BACK PANEL TO GET TO IT,YOU NEED A VOLT METER TO CHECK IT,IF IT'S TO MUCH FOR YOU CALL A LOCAL HONEST APPLIANE REPAIR GUY PS DON'T CALL SEARS THEY COST A FORTUNE-MIKE

Posted on Jun 04, 2008

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Posted on Jan 02, 2017

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If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
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