Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

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2wire HomePortal replacement necessary?

I work on a MAC and my 2wire HomePortal keeps conking out.
I have had to shut down, unplug everything, wait, replug everything back in and restart in order to get connection. Now it's not holding the connection.
Will a Linksys router replace the 2wire sufficiently? And do I need any other equipment for a laptop to connect wirelessly?

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How bout customizing the wireless settings of your 2wire first for a more stable connection. like change the wireless name from it's default and enable a wireless security. you can also change the wireless channel to minimize interference from other wireless device near your area.
if you have done that already, try to upgrade the firmware of your router to check that it's not a firmware issue.
if you have done everything to solve your concern, it's better to get a replacement.
i believe your home portal is a gateway. if so, you also need to have a gateway to replace it and a router is not sufficient.
as long as your laptop has a wireless card installed, you don't need any other equipment
hope this'll help you.

Posted on Jun 04, 2008

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My 2wire product seems to need resetting every few minutes. As soon as it's unplugged and plugged back in, it works. However, after a few minutes, it loses connection again. Is this an issue with my ISP,...


  • Re-run the Setup Wizard using one of the following methods if you are unable to browse the Internet:

  • Re-run the HomePortal Setup Wizard from the HomePortal CD.

  • Re-run the HomePortal Setup Wizard by going to http://homeportal/setup (http://172.16.0.1/setup) in your Web browser.

  • (For Windows only.) Re-run the HomePortal Setup Wizard by clicking Start > Programs > 2Wire Gateway > Run 2Wire Setup Wizard.

If required, make sure that you are using your unique username and password. If the problem persists, contact your ISP to verify your connection type and login information (if necessary). After verifying your connection type, also verify that you are using the correct keycode by referring to your HomePortal documentation or by visiting http://www.2Wire.com/keycode.

Nov 04, 2010 | 2wire (1000-000057-000) Modem

Tip

Microsoft XBox Live and the 2Wire HomePortal


source: http://support.2wire.com (please visit!)

The Xbox Live service is compatible with all current and previously shipped versions of 2wire software. Simply connect your Xbox unit to the 2wire network and log on to the Xbox Live service.
If you are experiencing problems connecting to the XBox Live service, follow the troubleshooting procedures provided in your XBox Live documentation or XBox Live CD sleeve.
If you continue to have trouble, here are some additional troubleshooting tips:

1. Reconnect your Xbox to the 2wire Homeportal


Turn off the Xbox and unplug your 2wire HomePortal from the electrical outlet.

Connect one end of an Ethernet cable to the Local Ethernet port on the 2wire HomePortal.

Connect the other end of the Ethernet cable to the Ethernet port on the back of the Xbox console.

Plug your 2wire back into the electrical outlet and wait for all lights to turn solid green before proceeding.

Turn on your Xbox console (without a disc in the tray).

From the Xbox Dashboard, choose Xbox Live.

In the network settings, test the connection. The connection test should pass.


2. Create custom 2wire Homeportal firewall settings

Although a custom firewall setting should not be required, manually configuring your 2wire firewall ensures that it is not preventing your connection to the Xbox Live service.

HomePortal software version 3.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages. Alternately, you can type: http://gateway.2wire.net

Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "View your home network" link in the same box.
Click on "Edit firewall settings" next to the unknown device.
In the lower left-hand corner of this screen, click on "Add a new user-defined application."
Enter "Xbox Live" for the Application Name.
Select Protocol "TCP".
In the port "From:" and "To:" boxes enter 53. Do not change the other settings.
Click on Add.
Repeat these same steps for the following ports and protocols:

Port Protocol
53 UDP
88 TCP
88 UDP
3074 TCP
3074 UDP

Click on "Done" in the lower right corner.
Under "Select a Host Computer" select the "unknown device".
Under "Select the Application(s)" click on "User-defined."
Select "Xbox Live" in the box on the left and click "Add."
Click on "Done" in the lower right corner.

HomePortal software version 2.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages.
Click on the "HomePortal Upgrades" button and if you have an upgrade available, download the upgrade. If you do not have an upgrade available, continue to next step
Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "Advanced" link in the same box.
In the lower, left-hand corner of this screen click on "Add an application" link. Enter "Xbox 1" for the application Name.
Select Protocol "TCP"
Leave the Protocol setting as "Other".
In the port "From:" and "To:" boxes enter 53. Do not change the other settings.
Click on DONE on the "Add Application" page.
Repeat the same steps for the following ports and protocols. You will need to create a new name for each entry:

Xbox 1 53 UDP
Xbox 2 88 TCP
Xbox 3 88 UDP
Xbox 4 3704 TCP
Xbox 5 3704 UDP

Click on DONE on the "Hosted Application" page when you are finished creating the list above.

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Have you tried removing all security protocols on the 2wire and trying to connect?

Good Luck!

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http://macosx.com/forums/networking-compatibility/273169-2wire-mac-internet-connection-problem.html

http://macosx.com/tech-support/mac/mac-2wiresbc/12145.html

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