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FRIED MY HARD DRIVE HAD IT REPLACED AND I NEED TO GET MY NORTON PROTECTION BACK. MY PAYMENT ID;45073874 ORDER ID;21sr242ew4azxa55ifwdplya. CAN YOU HELP ME?

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You'll need to go to www.norton.com for that sort of information

Posted on Jun 03, 2008

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DELL 5150 hard drive error 7


Error code 7 means that your hard disk drive failed and is defective. As for reloading windows XP, I wouldn't. It's not supported by Microsoft any more. I would load Win 7 after replaceing the drive.

Feb 20, 2012 | Dell Dimension PC Desktops

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How to remove a virus/spyware infection off your PC


I remove viruses for a living and I wanted to share the ways that I remove and protect a PC from future infections.

I have learned that 95% of all computers have some form of anti-virus or anti-spyware preinstalled on the hard drive. 100% of the time it is trial subscription. Which means it will only last 30-60 days. If you do not renew your subscription your PC will eventually become infected.

Here is my plan of action.
1. Go to the control panel and chose software programs. This will show you what is installed. Look for Norton Anti-Virus or Live Update. Norton is the most common installed piece of software that I run into, so let's focus on Norton. If Norton Anti-Virus is not removed completely it will slow down your computer. It will cause your computer to become infected. It will cause blue screens. Believe me I know and I have cleaned hundreds of PCs'.
2. In order to completely remove Norton off your PC. You need click here. This will take you to the Norton uninstall utility page. Pick the version that you have and run it. Reboot your PC. Make sure Norton is removed by checking into the control panel and then go to program icon. This will bring up a list of programs that currently are installed on your PC. Make sure Norton or Live Update is not present. If it is highlight it and click on remove.
3. Now you need to download Malwarebytes, click here.
This is a FREE tool that will remove almost any infections that are out there and may be out there. I only use the FREE version and it has created a lot of business for me. Run it and make sure you update it. Then do a scan. A quick scan works most of the time. If any infections are found, just remove and reboot your PC. You should be virus free. If this does not work boot to safe mode and run Malwarebytes again. Your PC should be clean.
4. Now you need good Anti-Virus. I recommend Avast. Again the Free Home version works for me. If you really need the protection go for the Pro version. Click here for a Free home version of Avast. Install, register and reboot. Your PC is clean and you are now protected.

Check out my short video for more info. Click
Enjoy
R. Walker Sr.



on Mar 27, 2010 | PC Desktops

1 Answer

My hard drive had to be replaced. Please reinstall my Norton account which was ordered and paid for in August 2011. My confirmation # NP114220385. Thank you.


hello

i am certain if you purchased this Norton product via internet, you would have been sent an email with the confirmation purchase receipt. That being the case, simply go to this site below and follow instructions HOW TO RE-DOWNLOAD your Norton product

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN&ln=en_US

please send me 4 thumbs up

Aug 31, 2011 | PC Desktops

1 Answer

Norton are requesting payment which is not due as computer is now


Sorry, but there is nobody on FIXYA who can sort out your billing-problem with Symantec Corporation.

Please contact Symantec _directly_.

Jun 12, 2010 | Acer Aspire X3810U1802 (PTSC102005) PC...

1 Answer

Norton are requesting payment which is not due


Fixya has nothing whatsoever to do with Norton. Just ignore the request to renew the subscription on the old computer no longer in service.

Jun 12, 2010 | PC Desktops

1 Answer

Order NoVAB46113535 Ref Serial No VJDFRRC2C4YQ Dear Sir. My Subscriptions to Norton Internet Security [3 user] was renewed on February 22nd 2010. Can you please inform me of the 3 user statement does this...


As i researched the 3 user subscription refers to max 3 pcs per house. There shouldn't be extra payment and I strongly suggest to contact Norton directly and ask for refund or explanation. I also suggest that you must not let anyone link automatically to your bank account and charge you. Do your purchases one by one. I hope you are not scammed through email! Hope that helped!!

Mar 23, 2010 | PC Desktops

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | PC Desktops

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | PC Desktops

1 Answer

Norton was pre installed but seems to have run out they are trying to get me to install 20008 virus protection for the year b ut when i try to install payment is i8n dollars and by credit card i have not...


In my life I've never paid for antivirus protection

I'm not sure what the problem you are haveing is but

www.avast.com - avast home free for home use. It does a better job than norton.

But if you want me to help you with your problem can you explain the problem to me?

May 23, 2008 | PC Desktops

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