Question about Creative Labs Zen Touch MP3 Player
Hi, trying to sort my daughter's Zen Touch mp3 - It appears to be stuck in "recovery mode". Selecting any of the 4 options - just brings me bck to the "recovery mode" screen. Resetting has no impact. Any ideas??? Thanks, RobbieF
My zen player is also stuck in recovery mode, i wasnt trying to upload or download anything it was playing fine the day and by evening i turned it on only to see firmware problem breifly flash onscreen then it goes to recovery mode, neither of the four options their work - i have tried them all. Help i miss my player. yes ihave the very same problem, but the recovery tool only allows for newer mp3 players mines not listed. its a creative zen touch.
Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."
For more detailed instructions on how to troubleshoot your Zen, click here
Posted on Aug 20, 2008
Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reboot" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!
Posted on Feb 26, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 27, 2009 | Creative Labs Zen Touch MP3 Player
Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player
Apr 25, 2008 | Creative Labs ZEN V Plus MP3 Player
Feb 03, 2008 | Creative Labs Zen Touch MP3 Player
Dec 31, 2007 | Creative Labs Zen Touch MP3 Player
1,972 people viewed this question
Usually answered in minutes!