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Re: usb plug is not recognized
The encryption needs to be changed. A three letter encryption should show up on the player screen even if not recognized by the computer. It will be usually MSC or Mxx, ect. You need to change it, this can be done somewhere within the menu but I am unsure with this exact model right now where this option is but with a little searching you should be able to find it. If you still can't find it, let me know and I will grab a similar version and figure out what it should be listed under.
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Try plugging your device to the USB port in the back of the computer. On older computers, the front USB ports are USB1 while the ones in the back are USB2, and I've seen it happen when some devices would go completely unnoticed if they were plugged into USB1.
If that doesn't help, try plugging it into a different computer. If that computer also doesn't recognize it, the problem may lie in the device.
To check if the mp3 is recognized by the computer go to device manager in the compuer properties.
Go to device manager go to hardware tab and search for new hardware, if you see a question mark in the usb port it means that the computer cant recognize it and you may need a driver. Some mp3 have cd installer of its software. Install it in your computer. and try if the computer can recognize it.
also check if your usb port is working properly...
Turn off CPU, Unplug Power cable, And all usb devices, let it sit for
about 20mins. Plug it all back in. Turn on the CPU! Also make sure if
your device requires "DRIVERS" or if you have a CD download and install
that before anything.
The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.