Question about NorStar Lands Phones

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Phone system using Norstar M7208 in an office. Some phones are programmed to get an outside line when you pick them up. Others are programmed to require one to hit "Intercom" and then dial 9. Can we make it uniform by reprogramming some aspect of the system? How?

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  • mdelay Jun 08, 2008

    Thanks. However, that manual does not describe how to reprogram the buttons. I will repost shortly with more detail.

  • mdelay Jun 08, 2008

    All the phone functions I have seen programmed have been via buttons. The maintenance people I have sen did not bring any compiler with them to set things up. So I suspect that the programming is not done via a custom software. I will repost shortly with more detail.

  • mdelay Jun 08, 2008

    There is an elementary Users Guide, that one can find online, but I have not found a programming manual. I will repost with more detail.

  • mdelay Jun 08, 2008

    Here is a bit more detail. I apologize for not providing this earlier.

    We have a phone system based on the Norstar M7208. First one phone maintenance person visited to set up some phones, which I call Group A. Then another person visited and set up another set of phones, that I call Group B. Both sets of phones are part of the same system in one small office. The problem is that the two Groups behave differently, as follows:
    (1) On a Group A phone, one picks up the handset and an outside line dial tone is heard. On Group B, one has to push a button labeled Intercom and then press 9 to get an outside line.
    (2) On an incoming call, Group A phones can pick up the call, just by picking up the handset. On Group B, one has to press Intercom and then dial the extension number of the main (receptionist) phone to pick up the call.

    We would like all the phones to behave as do Group A.

  • mdelay Jun 08, 2008

    Understood for sure, but the maintenance company cannot be found, probably discorporated....

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Best get the maintenance people to set up the system uniformly.
Firstly, they know exactly whats to be done, secondly, should any issue arise in future, you're not to blame :)

Posted on Jun 08, 2008

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Ya u can certainly make it uniform by reprogramming. but u shud kno properly how to reprogram it. http://www.alphatelecom.ca/meridian_norstar_manuals.htm

download the user guide here... it wil surely help you to overcome ur problem...

Posted on Jun 08, 2008

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Here is your manual

http://techsupport.svots.edu/telephone/m7208.pdf


If you press the Line 1 button before dialing, they should all work the same I believe, if not let me know, otherwise you should be able to use the feature button to program it as you want

Posted on Jun 03, 2008

  • Benjamin Patri
    Benjamin Patri Jun 08, 2008

    If you are satisfied with your experience here, then feel free to provide me with some feedback by
    rating my solution. If you need any more help, I would be glad to
    assist you, just ask.





    Thanks for your time and service and I hope you have a Great Day!

  • Benjamin Patri
    Benjamin Patri Jun 08, 2008

    There is a user manual at the following link plus a toll free number for support for the phone, let me know how this works out for you.

    http://www.gfaelectronics.com/norstar%20...

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For tht u need a compiler ...to reprg and to make it wrk it depends upon the comp to comp...m not able to pull the info of ur machine if u can mail me the type of board or compiler is used i can try make tht prog for u

Posted on Jun 03, 2008

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HI there,

Did you have the manual of the phone ready..?

Posted on Jun 03, 2008

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