Question about SanDisk Sansa e260 MP3 Player

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Sandisk e260 4gb

I had my e260 plugged to my computer to charge its battery, and typically the screen is on and says "Connected". I didn't pay attention to it, and then I realized that it was off, I disconnected it from the computer and I tried to start it up unsuccessfully...I don't know what else I can try....Ideas?...reasons for this behavior?...
Thanks

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  • Nicholias Jun 06, 2008

    I have also recently tried to charge my Sansa and found that when I plug it in to the computer and charger nothing happens. The "connecting" screen does not come on or anything. My computer dosnt even acknowledge that I have plugged in a portable device. PLEASE HELP! It's so frustrating.

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Use the volume + method listed below - make sure you get the Sansa Recovery Tool as well:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 07, 2008

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Posted on Jan 02, 2017

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OK PEOPLE!! have asked this same question over and...am getting the run around...please don't make me continue asking for help with this question. its a sandisk mp3 mini clip, and this issue is getting any...


Use SanDisk MP3 Players
SanDisk is an electronic device manufacturer that creates various types of MP3 players under the SanDisk Sansa product line.
The SanDisk MP3 players range in storage capacity, starting at 512mb, and are intended to operate on the Windows operating system.
Most SanDisk MP3 players also include a built-in video player with a color screen, an FM radio tuner, and a memory flash card slot to expand the MP3 player's storage capacity.
Use SanDisk MP3 players to take your computer's MP3 library with you and listen to music wherever you go.

1. Verify that your computer meets the operating specifications required to sync the SanDisk MP3 player with the PC.
All SanDisk MP3 players require Windows XP or later; Windows Media Player; and a USB 1.0 port. A USB 2.0 is important if you want high-speed music syncing.
2, Check that the SanDisk MP3 player has a full battery charge.
All SanDisk MP3 players have a rechargeable lithium ion battery, and some SanDisk devices have a replaceable battery.
The battery icon on the top right-hand side of the SanDisk MP3 player's screen displays the current status of the battery's charge.
If the battery is low, recharge it before using the SanDisk player for the first time.
To charge, connect the player to your computer's powered USB port using the included USB cable.
The SanDisk player's screen will display a yellow charging icon.
Unplug when charging is complete.

3. To turn on the SanDisk MP3 player for the first time, unlock the "hold" switch on the top of the MP3 player by sliding it so that the orange tab does not appear.
Then, press the "power button" once.
Wait for the SanDisk MP3 player to respond.
The thumbweel of the player will flash a light and the screen will turn on to display the player's menu options.
Turn off the SanDisk player by holding down the player's power button for two seconds.
Wait for the screen to display "Goodbye" before releasing the button.
4. Practice resetting the SanDisk MP3 player to solve critical software errors and to fix the MP3 player if it freezes.
To reset the player, hold down the power button for fifteen seconds.
This resets the MP3 player to its original factory settings and can help resolve any problems you encounter while using the SanDisk MP3 player.
5. Connect the SanDisk MP3 player to your computer using the included USB cable.
Once the computer has sensed the connected device, the SanDisk player's screen will display "Connected" and the SanDisk Portable Media Player will be listed under Other in your computer's My Computer window.
6. Add music to the SanDisk MP3 player.
Double-click the Portable Media Player listed in the My Computer window.
Double-click the Music folder.
Select the MP3 files that you wish to load onto the MP3 player and drag them into the Music folder.
The player will load them into its internal memory and make them available for playback once the device is disconnected from the computer.
7. Sync your MP3 song playlists from Windows Media Player to the SanDisk MP3 player.
Create a playlist in Windows Media Player and connect the SanDisk MP3 player to your computer (see Step 5).
Once its connected, Windows will display a dialog box. In the box, click "Sync digital media files to this device."
In the next window, click Set Up Sync. In the menu, click Personal Playlists and then select the playlists that you wish to transfer to the SanDisk player.
Click the Add button then push the Finish button to transfer your Windows Media Player playlists to the MP3 player.


Aug 09, 2013 | SanDisk Clip Audio Players & Recorders

1 Answer

It will not power on, I plugged it into the computer, doesn't recognize it to charge the mp3 player. Even tried charging it with a dock and with another charger to no luck.


Remove the back and check and see if the battery isn't fully connected
I put a folded peace of paper and put it on top of the battery
Also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring problem) and put the back on.

Dec 19, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My fuse wont charge at all. i bought a new charger and still get no charge


Make sure that the USB cable is properly plugged in and use the original cable that came with your player.

Computer in Hibernation mode
Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.

USB Port 2.0
Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.


Latest firmware
Depending on what Sansa player you have, make sure it's up to date with the latest Firmware.

AC charger (optional)
AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available at SanDisk web site.



Dec 04, 2010 | SanDisk Sansa Fuse MP3 Player

2 Answers

Just stopped playing cant switch on or of or charge


Battery : Remove the back and check and see if
the battery isn't fully connected I put a folded peace of paper and put it on top of the battery also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring ) and put the back on.

Jun 09, 2010 | SanDisk Sansa e260 MP3 Player

2 Answers

Battery wont recharge-


Below are some things to check for when charging your Sansa player:
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems). USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device. Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery. Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware. AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
To Remove the Battery... 1. Remove the back on the e200 by removing the 4 screws. 2. Lift off the back by using a finger nail or a small flat head screw driver. It will not take a lot of force to remove. NOTE: When replacing the e200 battery be sure that the contacts on the battery line up with the contacts on the player. 3. The battery has three gold contacts on one end of the battery, which is near the words SanDisk Sansa. Be sure these contacts match up with the three gold contacts on the back of the player. 4. Lightly push the lined up battery up against the contacts of the player until the bottom end of the battery can be pushed into place. 5. Replace the lid to the back of the player and then plug the player into the computer using the Sansa cable. 6. Once the player has connected to the computer and is ready to be used or says "Connected", unplug the device.
NOTE: If the device goes directly to a black screen after unplugging it, then the battery has been replaced incorrectly. Take the back off the player once again and flip the battery around and the e200 device should work properly.

May 31, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Can I use my Sandisk Sansa C240 while it is charging?


This is normal when the Sansa is connected to a computer. You can use it while charging if you connect it to something else. For example, you might have a cell phone with a USB charger that plugs into a wall outlet. You could connect the Sansa to it, and it would let you listen while charging.

May 01, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

I plugged in my sandisc player to my computer to charge the battery and when I unplugged it fully charged it still just says connected?


I plugged in my sandisc player to my computer to charge the battery and when I unplugged it fully charged it still just says connected?

Sep 08, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Battery level shows about half. Charging arrow doesn't show.


Try a different usb cable or mabey the actual usb port

Jul 09, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My SanDisk Sansa e250 MP3 Player is messed up.


sounds like a defective battery i would consider purchasing a new one, i have the same player ive never had that problem but these players are a bit dickey with computer connections

Apr 06, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

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