Question about Brother MFC-7820N Laser Printer

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Fax problem Hi there, I have a brother 7820N multifunction printer. Works well except the fax. For some reason the fax doesn't seem to work thanks

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I've had the same problem before. I don't know if it will solve your problem directly but I can offer a work around or two.

1. I have an efax number but with a company called , I fax stuff to other customers using callwave and my MFC 7820n completes each fax successfully. So if you can get yourself a callwave efax number you can fax to yourself and forward fax as an email to your intended party.

2. Or, you can use your mfc 7820n to scan your fax docs as a pdf directly to your computer and then emailing them to your intended party.

Unfortunately it might be a brother issue because at the office when I use the hp fax machine instead of the brother machine, the hp faxes to efax numbers without a problem.

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Dear Richtaer

There is the user manual located at the following URL link, if you click on it, you will be able to get the full support manual for your device at

you will need a dobe acrobat in order to open and read the PDF format, and you can get the program from

or you can get hold of a free copy by going to the following site or clicking/ copy and paste this link into the address bar which is as follows

For now however, this is all of the information available for the moment, until however you can furnish me with more information, the information required would mostly involve your operating systems that you use, and the envionment that your system is located, i.e. is the printer device linked up to multiple systems running different operating systems.

I hop that this proves to be the fixya for you and wish you all thebest

yours sincerely


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