Question about Office Equipment & Supplies
It may be an encoder issue, but this is not likely in a relatively new printer. You can clean the encoder strip by following the instructions at: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpd50646
Be gentle in cleaning the strip as it is fragile and contains fine lines that are necessary for proper operation of the printer. Do not use any solvents, only water.
Please indicate which printer model you have for better instructions.
Bob Headrick, Microsoft MVP Printing/Imaging
Posted on Jun 06, 2008
ITS ENCODER PROBLEM .GET IT REPLACED THROUGH TECNICIAN. ENCODER IS USUALLY VERY CHEAP.WISH U SUCCESS.
Posted on Jun 04, 2008
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Posted on Jan 02, 2017
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