Question about Sony Handycam DCR-TRV140E Digital Camcorder

3 Answers

Flashing code C:32:11

The camera was dropped while holding it (30 inches). It appears ok, but when I turned it on, it made a rapid beeping sound and flashed code C:32:10. I turned it off. I tried to eject the tape but it wouldn't eject. No motor sounds. I removed the and re-connected the battery, and it made rumbling sounds from beneath where the tape is. That stopped, and nothing happened. When I turned it off and on again, I received code C:32:11. Repeating on/off, or battery removal causes the same responses noted above. I can't get the tape to eject and don't want to break it. Am hoping there is a user fix. Any suggestions are appreciated. hello.

For no reason my tape won't eject anymore, I hear no motor trying either, it is as though the eject motor is dead. I tried every suggestions in the book: remove batteries, reset button etc... nothing works.

I keep getting error code C:32:11.

I took the camera covers off to see if I could get the tape out, man these cameras are well built, no way in.

Any suggestions?

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  • 5 more comments 
  • Muuip Jun 03, 2008

    Somehow my comment got mixed with another one, here is my problem below:



    For no reason my tape won't eject anymore, I hear no motor trying either, it is as though the eject motor is dead. I tried every suggestions in the book: remove batteries, reset button etc... nothing works.

    I keep getting error code C:32:11.

    I took the camera covers off to see if I could get the tape out, man these cameras are well built, no way in.

    Any suggestions?

  • Muuip Jun 03, 2008

    Tried that many times, didn't work.

  • Muuip Jun 03, 2008

    Thanks for your answer but I can't find this hole. Are we speaking about the cover which flaps open on top with the "eject" and "reset" button on the inside?

  • Muuip Jun 03, 2008

    It is naturally the logical step after trying the basic steps written in the book. Since I don't have a guaranty anymore I was looking for a more advanced technical support. :(

  • Muuip Jun 03, 2008

    I couldn't reach under casette door, it is just plastic anyway. So I removed it by unscrewing 2 little screws. Now I see my jammed casette with a metal frame holding it.

  • Muuip Jun 03, 2008

    How do I see if motor needs relacement? and where exactly is it?

  • Muuip Jun 04, 2008

    As I opened the cover of the camera I accidentally ripped a cable apart. Camera dead!

    But thanks anyway!

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3 Answers

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  • Master
  • 1,447 Answers

Honestly, If reseting and removing battery wont work, send or call technical support if your product is still within warranty. Have a nice day!!

Posted on Jun 03, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jun 04, 2008

    You are welcome and thanks for using FIXYA!!

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jun 07, 2008

    You are most welcome.. have a good day!!

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  • Master
  • 3,614 Answers

On the lower part of the deck cover, there you will see a hole you can try inserting hard there & gently forced to open the deck..

Posted on Jun 03, 2008

  • micromaster
    micromaster Jun 03, 2008

    To remove tape, insert proper tool under cassette door and carefully spread brass or plastic slotted door brackets just enough to release it from two opposing pins on the cassette holder.

  • micromaster
    micromaster Jun 03, 2008

    - and for that error the motor is probably bad... check the capstan motor & snd see if it need to be replaced.

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  • Master
  • 555 Answers

Remove the battery. Re-attach the battery, and power up the camera. Should retutrn to normal.

Posted on Jun 03, 2008

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