Question about Televison & Video
Hello... I'm a troubleshooting trainer for in a contact center in Florida. I'm hoping to get some help with a television that we are having issues with.
I've been told that there is an issue with contaminated coolant in one of the picture tubes, specifically, the blue one. This was confirmed when I looked at the tube and say the spotted haxy look on it.
In reference to the technician...it was suggested that a qualifed tech would need to look at the issue. I'm learning by experience in my new postion, so any help would really be appreciated. I need to know if it's just the picture tubes that would need to be ordered or if there is another solution for this. The TV in question belongs to a customer that purchased it in '01. I have all the info for the TV if/when you need it.
Thanks a whole bunches!
All thats required is for the coolant to be changed you dont have to change the Tube as a new tube wont include the lens coolant assembly or coolant. So just change the coolant in the green and blue red doesnt get affected and you will be fine.
Posted on Jun 04, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 18, 2016 | 2001 Ford Focus
Apr 10, 2016 | Televison & Video
Jan 18, 2011 | Philips 50PF7320 50 in. HDTV-Ready Plasma...
Dec 22, 2010 | Philips Magnavox 42MF521D/37 Television
Aug 05, 2008 | Philips Magnavox 51MP392H Rear Projection...
Feb 27, 2008 | Philips 50P8341 50" Rear Projection...
Feb 27, 2017 | Samsung Televison & Video
58 people viewed this question
Usually answered in minutes!