Question about OfficeMax 0M96431 Shredder

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Office Max Shredder #OM96146

Paper is constantly getting jammed. The paper is tightly wound around the teeth and cannot clean it. What can we do?

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  • 2 more comments 
  • crazystupid Oct 03, 2008

    it runs a while and stop. The power is on, but the stupid cuting does not run. what is the solution

  • Anonymous Oct 29, 2008

    the teeth have become warped due to normal usuage. As a result paper is becoming stuck to the teeth and increasing in diameter. I have tried using small knives and tools to loosen the paper. It is very time consuming and then becomes stuck once using the product again.

  • atenor Oct 30, 2008

    Appears ready to go but will only start shredding for a second and then a relay clicks. I think it has something to do with the paper sensor

  • kahuna44 Apr 11, 2009

    I have the same problem - after limited use of the OM96146 the shredding wheels became clogged/jammed and then bent in/spread out so that the shredder does not perform its intended function. What a piece of junk.


1 Answer

Don't open it, check on product warranty policy and take it back or send it in.

Posted on Jun 22, 2008

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The solution is to remove the paper bin, and dig out the jam.

1. Unplug shredder
2. Remove paper bin
3. Lay it on it's side or back
4. Dig out all the paper around the teeth
5. Put paper bin back in and plug in
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