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The sheet detector may be malfunctioning. Your shredder may have to be cleaned to restore proper operation. Mine gets clogged periodically and has to have the bin removed so the entire shredder can be turned upside down to perform dental hygiene on the teeth. Paper shreds even get jammed in the spaces between the teeth. Flossing doesn't help!
Are the shredder blades going around? most shredders have guides that guide the paper between to shredder gears or teeth. these guides are usually made of plastic and breake. First step is to see if the shredder gears or teeth ar going around.....
Shut off power and turn the shredder upside down. It is highly likely you will find shredded paper jammed in the mechanism, especially near the center where the feed sensor is located. A thorough cleaning should get your shredder operating again
Unplug the paper shredder. Empty
the shreds from the collection bin. Pull as much stuck material as
possible from the top and bottom of the shredder blades with pliers.
Place the paper shredder back on
the collection bin base and plug the shredder back in. Rock the
shredding direction back and forth between forward and reverse. Pull on
the jammed pieces as the shredder shifts between directions.
Run the shredder in reverse
continuously once the paper jam is cleared. Make two passes across the
cutting blades while drizzling synthetic shredder oil. Switch the
direction to forward to run continuously for one minute.
Lower two sheets of clean paper
into the shredder. The paper removes excess oil, metal fragments and
debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.
One teeth are bent in this and other similar lower end units, they can't be fixed. Return it to the place you purchased it from and see if they'll be gracious enough to replace it. But these machines are not intended to handle a lot of the heavy guage stuff people put in them. The cost of a replacement cutter unit, if one can be located, would be more expensive than buying a new one.