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Update for GTA4 Failed. Can't download the update. Please test your connection in cyctem, Network settings and try again. If the problem persists, to to www.xbox.com/support

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Test the connection. If there is something that fails, than that is your issue. If your xbox isnt connected to internet, and you simply want to play it offline, call Xbox Customer Support.

Posted on Jun 03, 2008

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I'm losing my connection...


It sounds like you've refused an Xbox Live Update at some point.
You can go into your system options and see if there's an update available.
To check for an update on the Xbox 360 you basically force a new Xbox Live connection:
  1. Press the Guide button (center logo button), bringing up the pop-up menu
  2. Go to Settings
  3. Select System Settings
  4. Select Network Settings
  5. Select Wired Network or the name of your wireless network if you're on wifi
  6. Select Test Xbox Live Connection
  7. Select Yes if prompted to update. If you're not prompted and the test completes successfully, you have the most recent update.
If that doesn't work try this link http://www.gamefaqs.com/boards/927749-xbox-360/67807343

Jan 08, 2017 | The Video Game Consoles & Games

1 Answer

It says can't download the update. to test your connection, open system settings ad select network settings, test xbox live connection. Then when i do that it says the same thing again


The trick is to not test the connection. Just keep trying to download the update... It might take a few tries, it might take a few hundred, but eventually it will take. I believe this problem is caused by a busy server on microsoft's end, but am unsure.... just hang in there and keep trying to download the update without testing the connection.

Nov 20, 2010 | Microsoft Xbox 360 Console

1 Answer

Trying to et online and says there is an update available from xbox that needs to be downloaded first. Try to download and says can't and need to test connection. Did that connection is fine and still...


I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Video Game Consoles & Games

1 Answer

The new download fore the x-box isn't downloading even though I tested the connection and it connected to x-box live


Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

My console wont apply an update for xbox live ive gone through network settings and tested the connection but it says connected then doesnt apply the update? Any halp would be appreciated thanks.


Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft XBOX 360 ARCADE Console

1 Answer

Theres a update that dont want to download it keeps telling me to test xbox live? i tried to test it but right before it connects the update scream appears again.


Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Cant download an update


Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft Xbox 360 Elite Console

2 Answers

When trying to go live it is asking to download update, then says unable to download but all the connections are fine


Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time.

Nov 01, 2010 | Microsoft Xbox 360 Console

2 Answers

Joining XBox Live


Make an account offline that should work.

Feb 06, 2008 | Microsoft Xbox 360 Console

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