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Changed printer cartridge, color is not right on printed material

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Remove the cartridge and blot the printhead on a damp tissue. A working tri-color cartridge would have a stripe of cyan, yellow and magenta on the tissue.

If one or more of these are missing you will not get proper colors from the printer. If your printer has a "prime" function this may recover a missing color. If not you will probably need to get a replacement.

Please provide details of the printer model for further suggestions.

Regards,
Bob Headrick, MS MVP Printing/Imaging


Posted on Jun 03, 2008

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