Question about HP Officejet 5610 All-In-One InkJet Printer
I just purchased a new HP Media Center PC and tried to install the drivers for the HP Officejet 5610xi All-in-One. My install disk is only for Win 98, 2000, and XP. I went to HP's website and downloaded the newest driver/software for Vista 64 bit. After installation, it said it was installed correctly. But I could not use any of the functions of the 5610 from the PC.
When trying to print from word I get an error that states, "Windows cannot print due to a problem with the current printer setup. Try one of the following: Check the printer by printing a test page from Windows, make sure the printer is turned on and online, and reinstall the printer driver."
I tried printing a test page, and it did nothing. It is plugged in to the PC and turned on. I have tried reinstalling the drivers a few times, with no such luck.
When trying to print from the web, I get a script error
Error: unspecified error
I also downloaded and installed HP's print diagnostic utility and it showed everything working properly. The printer works fine on the PC running XP. What do I do now?
you can try this workaround.. most of the printing issues can be solve by doing the following steps.:
1. download the Printing diagnostic utility
2. install it, and run it.
3. when its open, click on DIAGNOS, it will give you several errors why you cant print.
4. after doing that step, click on FIX. it will automatically fix the issue.
5. after that, it will give you all green checkmarks. then try to print something.
below is the link where you can download the file "printing diagnostic utility"
Posted on Jul 02, 2008
Hi i'm an ex HP emplyee what you need is Vista 32 bit driver..
All media center PC has 32bit operating system
Posted on Jun 04, 2008
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Posted on Jan 02, 2017
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