Question about HP Officejet 5610 All-In-One InkJet Printer

3 Answers

5610xi won't work (at all) with Vista 64bit

I just purchased a new HP Media Center PC and tried to install the drivers for the HP Officejet 5610xi All-in-One. My install disk is only for Win 98, 2000, and XP. I went to HP's website and downloaded the newest driver/software for Vista 64 bit. After installation, it said it was installed correctly. But I could not use any of the functions of the 5610 from the PC.

When trying to print from word I get an error that states, "Windows cannot print due to a problem with the current printer setup. Try one of the following: Check the printer by printing a test page from Windows, make sure the printer is turned on and online, and reinstall the printer driver."

I tried printing a test page, and it did nothing. It is plugged in to the PC and turned on. I have tried reinstalling the drivers a few times, with no such luck.

When trying to print from the web, I get a script error
Line: 1829
Char: 1
Error: unspecified error
Code: 0
URL: res://ierame.dll/preview.dlg

I also downloaded and installed HP's print diagnostic utility and it showed everything working properly. The printer works fine on the PC running XP. What do I do now?

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  • Anonymous Jul 01, 2008

    I have a new Gateway quad core with Vista 64 bit. I can not print to my HP officejet J6480 or 6110 How can i get a 64 bit driver? I called Gateway, HP, Quicken, and MS. I also had the geek squad at my house to solve the problem. NO HELP FROM ANYONE!

  • Tim Hall Aug 21, 2008

    Printer wont work with my quicken 2008 or 2007 program. It works fine with my xp but not with vista. The printer also works with all other programs but not my quiken. I was on a 2 hour chat with quicken support but no solution was found. That was with 2007 so I bought 2008 thinking that would help but it still won't print. Also I tried downloading the software that came with the printer but it gave me a message that said my operating systym nneded to be updated. brand new computer with vista home.

  • bsynaz Sep 19, 2008

    I have a HP Pavilion dv4000 laptop that used to have windows xp.

    I ended up with a virus and had to have new software/hardware installed.

    Now I cannot download my HP Officejet 5610xi. I called HP and they tried to sell me a warranty for $65.00

    The printer is just 1yr old.

    Also when I install my digital camera card...nothing is read..cant find the pic anywhere. I used to install the camera card and a pop up box would ask what windows should do with the pictures. Now is does nothing.

    I dont like this new Windows Vista..what do I do????

  • Anonymous Dec 13, 2008


  • Patrick Michaels
    Patrick Michaels May 11, 2010

    might I enquire if you're PC is a 32 or 64 bit machine?

  • Anonymous Mar 26, 2014

    printer had been installed and working for about 1.5 years, then I tried to print something from a Avery template program and it wouldn't print. I check my printer status and the computer said I had no printer. uninstalled 8600 and then reinstalled and still no printer. said one driver was not allowing download. Error message 1726



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Fiend your solution direct from hp. Here is your solution...
5610xi won't work (at all) with Vista 64bit - 237c944.jpg

Posted on Feb 27, 2009

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you can try this workaround.. most of the printing issues can be solve by doing the following steps.:

1. download the Printing diagnostic utility
2. install it, and run it.
3. when its open, click on DIAGNOS, it will give you several errors why you cant print.
4. after doing that step, click on FIX. it will automatically fix the issue.
5. after that, it will give you all green checkmarks. then try to print something.

below is the link where you can download the file "printing diagnostic utility"

Posted on Jul 02, 2008

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Hi i'm an ex HP emplyee what you need is Vista 32 bit driver..

All media center PC has 32bit operating system



Posted on Jun 04, 2008

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