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First step is to let it drain completely and then plug it in once fully dead to see if it resets itself and clears the problem. If that doesn't work the next step Soft Reset: Plug it in to the computer. If the computer recognizes it you can likely reset it. to do that push and holding the back and up buttons together. Even if not recognized try doing this. Hard Reset: this will erase the information on your zune and restore it to factory settings with no information on it. Your information will be re-synced when you plug it back in to your comptuer. http://www.zune.net/en-US/support/zuneplayers/solvingproblems/reinstallplayer.htm
I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).
I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.
This is a fatal error porblem. If you go to the Zune Microsoft website you will find many others have the same problem. There is no fix for it as of yesterday afternoon. We have had problems with our 30 and 8 gb Zunes and finally returned then to Best Buy and got IPods.
man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP