Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Seagate FreeAgent Pro Desktop 250GB - no power

Hi,

I have had a seagate external HD (desktop 250GB) for 6 months and it was working fine up unitil a few days ago, it will now not power up. I have tried on several different computers and power sources but without success. Unfortunately I have data on the drive which is not backed up elsewhere and want to access this data. I am waiting to be able to contact seagate over a warranty repair, apparently they are only contactable from NZ in Beijing time??? But if I send it to seagate, I believe it is likely the data will be lost so I think it maybe better to forgo the warranty and attempt data recovery locally. Any ideas on who would be best to attempt this?
I am based in Wellington NZ.
Thanks I am having the same problem of the drive not showing up in My Computer even though it shows having power and connected via USB? Help!!!

Posted by on

  • j6e6g6 Mar 26, 2009

    powers up fine and is occasionally recognized by the computer. my pictures and music magically disappeared, but the hard drive still shows under properties that music and pictures are there.

  • andrewordwal Apr 19, 2009

    Hi I had a Seagate Freeagent Pro 750GB. 8months old. Was working fine then one morning I pluged it in and it was completely dead. No light no HDD sound just a faint clicking sound every few seconds. The External power supply volage was being dragged down by the Freeagent drive.(no problem with the external power pack).

    Have removed the HDD from the enclosure to see if the actual drive is ok (fingers crossed). The SATA interface board in the base of the Freeagent is definately faulty.

    Really un-impressed with this product, difficult to open up and get drive out. didnt last very long.



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Hey, I had what might be a similar problem, drive would have power but wouldn't spin up properly or show up in my computer. Don't think there is a long term fix but I posted on my site how I got all 250Gb of the data of it, hope this helps, it's http://www.moneywhatmoney.co.uk/index.php/Bens-Articles/Seagate-from-the-Ashes.html

Posted on Jun 06, 2008

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Fix_Computer
  • 5 Answers

SOURCE: Seagate FreeAgent Pro Desktop 250GB - no power

Hi tmvnz,

It is likely that the External HDD has been allocated a drive leter that was in use already. This is a common problem with External Hard drives.

1) Right click My computer and choose 'manage' from the menu.
2) Click 'Disk Managment' under the heading 'storage'
3) look down the bottom right for the external drive in question and right click.
4) Click Change Drive letter from the menu.
5) change the drize letter to an unused letter.

It should then appear under My Computer.

Let me know how you get on.

All the best,


Gerry Brannigan
Fix-My-Computer.co.uk

Posted on Jan 30, 2008

  • 17 Answers

SOURCE: Seagate FreeAgent Pro Desktop 250GB - no power

go get a external drive enclosure from computer supplier
compusa
best buy
circuitcity

Posted on Feb 05, 2009

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