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Need to use HP scanner on mac computer - have downloaded vue scan but computer needs a driver for hp scanner ?

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You have to get the MAC driver from HP. Check the HP web site and see if they have the driver listed under your make and model of printer.

Posted on Jun 04, 2008

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Hp deskjet 5100 wia driver


I don't know why your scanner is not working
This printer is supported by Windows 7. Therefore, if you are using Windows 7, you might try rolling back the driver, or updating it, or uninstalling it and letting it re-install next time you connect it/reboot the computer. All these things are done from the hardware device manager > printers in the OS
As WIA is contained within Windows, rather than an additional driver from HP, the steps above should resolve any issues that are due to a corrupt driver.
If you are using a Mac read this
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Officejet-5100-won-t-scan-to-Mac/td-p/1967991
This may not be why the scanner is not working though.
24.January.2015

Apr 20, 2014 | hp deskjet 5100 series

3 Answers

CANNOT SCAN FROM MY HP PHOTOSMART 6510 TO MY MAC


I'm not familiars with macs but I would not even mess with the HP software. Open whatever photo/graphics program you have, find "aquire image" or something similar and see if it "sees" the scanner. If it does, just scan directly from the software.

Jan 27, 2013 | HP Photosmart C7280 Laser Printer

2 Answers

HP Photosmart C3180 All-in-One printer, Scanner, Copier will not scan with Mac OS 10.4. The button flashes for a few seconds, then stops and nothing happens. No image appears on my computer screen.


All lot of those printers came with two separate driver's disc. Make sure that you are installing the correct for the mac and not windows. If you are you can go to the hp website and do a search on there website for the driver for mac operating system.

Apr 25, 2011 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Can not scan to mac computer from hp c7280. What should I do? I need to know how to scan hp c7280 to my imac computer. I receive the message "refer to device documentation to troubleshoot." ...


There are multiple ways to use the scanner on your Mac. If your Mac recognizes the scanner as a device, then you can use the scan from the Mac using Preview or Image Capture apps (in your Applications folder). You can also use Picasa by going to the import function and finding the scanner and try it from there. If you are having issues getting the HP scanner to recognize the Apple device. Here is the official website for the download from HP. Apple drivers sometimes do the job of getting the scanner to be recognized, but the official drivers might do better.

Mar 02, 2011 | HP Photosmart C7280 Printer

1 Answer

Scanner doesn't work. It says no scan options,


You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
If this works you just need to find some scanning software, not necessary the HP one.

If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

Mar 25, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp officejet 6110xi all in one


I did a search of your product's help pages on HP.com but didn't come up with an exact match for your error message relevant to an Apple Mac OS X. Before offering suggestions, let me make sure I understand the problem.

You have a Word document open on your Mac and you want to insert an image into the document that's on the scanner.

I'm actually not clear as to whether you successfully scanned an image in the first place. If you did scan the image, where did you store it to? Have you tried scanning the image and saving it to your computer? If you can do this successfully, try inserting the image into your Word document from the location on your computer.

If you tried to scan an image and got the error message, then there is a communication problem between your Mac and the printer. Since you can print, the cable connection must be good. If the error message is suggesting that you reinstall the drivers, you can find the instructions for how to do this at the following web page at HP.com:

Installing and Uninstalling Printer Software on your Mac

You may or may not have your original software disc that came with the printer. If you don't or if you need an updated print driver, you can download that software from the following web page, assuming you are running Mac OS X:

Mac OS X Printer Software and Driver Downloads

Occasionally, you can solve errors by installing print drivers that are more recent than those you originally installed when you first got your printer. That's the benefit of downloading the latest drivers from HP.

On the off change you are using Mac OS 9, here's the relevant software download page (the version of the Mac operating system matters):

Mac OS 9 Printer Software and Driver Downloads

If all you want to do is to insert an image into a Word document, you shouldn't need Adobe Photoshop or any other expensive software application. You aren't trying to do any fancy editing of the graphic, just insert a pre-existing image into a document.

I hope some of the above suggestions help. Post back your results and good luck.

Oct 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

12 Answers

HP PSC 1315, scanner and Mac os


To scan documents on Mac OS X using your HP PSC 1315, you need to download HP's "Device Manager" software which is available here : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-41992-1&lc=en&dlc=en&cc=us&product=374572&os=219&lang=en

I just installed the software and am now scanning problem-free.



Oct 15, 2008 | HP PSC 1315 All-In-One InkJet Printer

3 Answers

Scanner not found


Macintosh: Scanning Software Does Not Open or Stops Responding in Mac OS X V10.4
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=1138342&rule=15414&lang=en



The link will take you to the HP page where the handle for this problem is detailed. I did every step as listed and downloaded updated driver / software for the 4315. It works!



Aug 04, 2008 | HP OfficeJet 4315 All-In-One InkJet...

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